Hello, We just switched over to Hubspot calling with no add-on program. We had to change our number to do so, and are now getting 2-3 spam calls a day. The calls are coming from different numbers. I have blocked the numbers that have come across read more
Hey @MLewis - thanks for posting in the Community! I understand that you're experiencing an increased amount of spam calls after switching to Hu...read more
Hi @LKelman ,
Like @franksteiner79 suggest, meeting types would be the way to go here: https://knowledge.hubspot.com/meetings-tool/how-do-i...read more
Hi everyone, I'm facing this error that when i connected my zoom phone app and signed in it gave me this error. I have tried login out and back in, still the same error. The option "Automaticly call from 3rd party app" in zoom is active but read more
Hi there @Saiem , Thank you for posting to the Community! It looks like the Zoom Phone integration is managed by Zoom Video Communications th...read more
I’ve tried a few tools for phone enrichment but the results are all over the place… some return outdated landlines, others give “verified” numbers that never pick up. Anyone here found a provider that actually delivers usable mobile numbers?
Hi, What tools have you already tested? I know teams that use different tools, like Clearbit, ZoomInfo, and UpLead. As they say, Clearbit is grea...read more
I use Google Workspace to conduct video calls, not phone calls. I don't want to record video of my calls. I want transcriptions (notes) from my calls. I have been using Google Gemini, which transcribes & summarizes the call without recording read more
Hi @CKinner77 ! I wasn’t able to find any documentation from HubSpot that confirms a way to do exactly what you’re asking (sync Gemini transcripts ...read more
Hi everyone, For hubspot users across the UK (as far as I understand) fairly recently if call recording was enabled in your hubspot account, it now automatically records all calls coming and going from hubspot, rather than choosing to turn it on read more
Hi @AWhite05 and Happy Friday! Great question, thanks for asking the HubSpot Community! I have found for you this article " Call recording laws...read more
Hello, We are currently onboarding our Hubspot Instance and have successfully imported our meeting data from our old CRM. we are attempting to import our call data from our old CRM, and the data onboarder had said that while he can import the c read more
Hi @TMwd
Calls are activities and I'm pretty sure you can (and must) import an activity date. You can not import start/end time for calls bu...read more
I currently have call forwarding set-up to forward to my cell. As I was making dials, I received a callback and it did not ring in Hubspot, only on my cell. Is there an option to have it ring on both?
Hey @Bdubs - thanks for posting in the Community! Based on this documentation , which outlines call forwarding, it appears that the options are...read more
Hello everyone, We are currently exploring Power Dialers that work with HubSpot integration and, ideally, are HubSpot approved. The essential features we need are: 1. High-volume cold calling auto/Power dialer 2. Multi-line power dialer with up t read more
Hi @AHoosain , You’ve already listed the main Power Dialers—here are a few more worth considering: Salesfinity, Orum, and Aloware . If zero-lag...read more
Hi everyone, We’re looking to port Webex phone numbers into HubSpot Calling and wanted to check if anyone here has successfully done this before or has experience with the process. We’ve reviewed the official HubSpot documentation on number read more
Thanks for the tag @Victor_Becerra . Hey tghere @CFernando23 - Thank you for your patience. It's been a bit of a busy couple of weeks with INBOUND...read more
Hi all,
There is a known limitation with Ringcentral <> HubSpot integration (from what they've confirmed) where a transferred call does not log to the original caller's contact record. The "transferred" call is technically from one extension read more
As far as I know, right now, there’s no out-of-the-box fix. The original caller’s info drops off with a transfer, so the call just logs under the int...read more
Please allow changes to the standard "call recording consent" message for HubSpot numbers connected to the Inbox &/or Help Desk. For example, we want to "Welcome to <company name> at the start of the message. Callers sometimes hang up on read more
Hi @Nautilus ,
Currently, HubSpot does not allow customization of the default call recording consent message for phone numbers connected to the I...read more