Please allow changes to the standard "call recording consent" message for HubSpot numbers connected to the Inbox &/or Help Desk. For example, we want to "Welcome to <company name> at the start of the message. Callers sometimes hang up on read more

Hello! We are facing an issue with source attribution for inbound phone calls. Specifically, we cannot accurately track the source (e.g., Google Ads, Facebook, etc.) from which these calls are originating. This is critical for us to monitor read more

I am looking for live AI call scripting to guide an agent through a call and remind them if they miss something.

We're using RingCentral's new native integration for calling. Unfortunately, we're having issues with the Hubspot Transcripts (which we want to use for call insights), not differentiating speakers (it assigns the entire transcript to one participant read more

Hey! I am in a postition in my company to reach out and cold call companies everyday. I have noticed that when I am calling about 50% of the calls acually go through. Some number work, and some don't. The number are correct and It still says the cal read more

Have there been new changes made to the look and feel of the dialer within HubSpot. Also, it looks like the layout for me screen under Sales Workspace has changed as well. In additoin, will working in the sales workspce I had a callout that would o read more

Hi All, I'm very new to using this community so I'll try to be as detailed as possible. I am using the free version of hubspot and circleloop. I had intergrated them, the only thing that didn't work was I could not press call from hubspot for read more

Hi Community! My team would like to be able to map "Lead scoring" from Aircall to HubSpot. Question is: can I create some tags (hot deal - warm deal - cold deal) and map them with HubSpot property?

I have to make five clicks to record that I left a message. 1) Select calls tab 2) Log Call 3) Outbound call 4) Left Message 5) Save Is there a way to have a single "button" that when selected will record that I left a message with a prospect? read more

Hello Community, I have 2 PCs one at home and one at office and both are logged in with Hubspot on the same account. Now the problem I'm facing is I'm getting inbound calls with ringtune at my office PC and Not getting inbound calls at my home read more

Hi, can I call a customer directly from the Help Desk view in HubSpot? Best regards, PJas

My Hubspot provided numbers are showing up as scam likely, is there any solution? and how to prevent? Thanks!