Calling

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Solved
JMondragón on December 03, 2025
I need to make calls over my desktop phone, what I did was: Get over Profile & Preferences Calling Hubspot Calling I registered my phone+extension The system does not registered my extension so I had never received the verication cal read more
1 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
December 03, 2025 17:36
Hi @JMondragón , Thanks for sharing your experience! What you described is actually pretty common when setting up HubSpot Calling with a des...read more
Solved
RMcComa on April 04, 2025
If I make a task to call company A on 4/6/25. When I log a call on 4/6/25 to company A. Why can I not associate that task with that call? Shouldn't I be able to link/associate my logged call attempt to the task it goes with? If I can't link cal read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
April 04, 2025 17:46
Hi @RMcComa , HubSpot currently does not allow you to directly associate a logged call, email, or meeting to a specific task, even though they...read more
Solved
TightKnit on January 18, 2025
Hey hey, I believe I have my call settings correctly configured, but for whatever reason whenever when I call my number outside of hours or don't answer during hours - I get the Hubspot default message "The person you've reached isn't available read more
0 upvote
6 Replies
Accepted solution
Member
January 22, 2025 19:10
Hey there, I've got it working. I had my inbound calling preference set to divert to my mobile phone. I changed the setting back to "ring ...read more
Solved
DavidVillalona on October 16, 2024
In summary, we'd like to get a third-party phone number that each of our sales reps can add to their HubSpot account. We also want to be able to send one-on-one SMS since the HubSpot SMS add-on only works for replying to incoming messages. We would read more
0 upvote
1 Reply
Accepted solution
Key Advisor | Elite Partner
October 17, 2024 02:17
Hi @DavidVillalona , there are a few good options depending on how custom you want to go. Out-of-the-box solutions : I recommend s...read more
Solved
ACervantesQui on July 03, 2024
When I'm trying to call I'm receiving this: Error: CALL31404ERR Does someone know how to fixed? Try different phone numbers and always getting this error.
0 upvote
6 Replies
Accepted solution
Hall of Famer | Partner
July 03, 2024 05:14
@ACervantesQui hahaha, good luck. If you found the resources in this thread helpful (Twilio error codes + HubSpot documentation) and want to make i...read more
Solved
SJohnson12 on June 07, 2024
Is there a way to know if the call coming through is from my Hubspot number or my personal number. I would like to answer calls appropriatly but currently it does not say what number is being called unless they are already a Hubspot contact
0 upvote
1 Reply
Accepted solution
Guide | Gold Partner
June 10, 2024 01:01
Hi @SJohnson12 , HubSpot doesn't inherently provide a feature to distinguish between personal and work calls before answering on your cellphone. ...read more
Solved
CrystalMailing on March 14, 2024
Hi, I recently set up Zoom integration with HubSpot with the expectation that all inbound and outbound calls would be logged. The positive aspect is that if the customer is already in HubSpot, the call details such as whether it was inbound or o read more
0 upvote
2 Replies
Accepted solution
Community Manager
March 15, 2024 06:50
Hi @CrystalMailing , Thanks for reaching out to the Community! Just to confirm, are you utilizing Zoom Phone for HubSpot? If that i...read more
Solved
JBaligod on March 12, 2024
Hi, We currently have a Hubspot starter & OpenPhone business subscriptions. The integrations were done properly & setup 3 standard (same permissions in hubspot & openphone) users with OpenPhone numbers. One of the 3 users is not able to read more
0 upvote
3 Replies
Accepted solution
Community Manager
May 03, 2024 08:17
Hi @JBaligod , Thank you for the information and your patience! Since this integration has been developed by a third-party, the best course of a...read more
SHall on January 05, 2024
Hi HubSpot Community! We are creating the foundation for additional calling data pages in HubSpot. To ensure these pages are useful and relevant to your needs, we would love to hear your input! What kind of calling data do your reps/te read more
Recognized Expert | Diamond Partner
January 26, 2024 07:48
@Krystina You might have some valuable insight to offer here!
Solved
LHiering on January 04, 2024
I believe I used my personal cell number to set up Hubspot. However, I want to iniate texts and calls from my business #. How can I change this?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 05, 2024 00:15
Hi @LHiering , You can connect phone numbers by following these steps: https://knowledge.hubspot.com/calling/manage-phone-numbers-registered-...read more
Solved
JMeyermosh5150 on October 31, 2023
Interested in making a call list for groups as well as one for Emails that have clicked a link any help is apprecaited
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
October 31, 2023 15:38
Hi @JMeyermosh5150 , The easiest way to do this is to create tasks in bulk: https://knowledge.hubspot.com/tasks/create-tasks#create-tasks-on-...read more
Solved
ABelov on September 22, 2023
Hi guys, is it possible for me to determine which of our multiple phone numbers potential customers call when they use the RingCentral widget in HubSpot? This is crucial because we offer specific deals for Facebook customers and different ones for read more
0 upvote
3 Replies
Accepted solution
Contributor | Platinum Partner
September 25, 2023 14:47
Unfortunately we haven't come across any way to do this with the native widget. Once the call log is saved, you'll be able to see the number th...read more
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