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Solved
Louisjacquot on November 15, 2024
Hello In peak times, we sometimes miss the clients call. I would like to automatically create a task "call the client back" for the deal owner but I can't find how. It seems I can only creta task for when the Sales tried to reacjk the cient and coul read more
0 upvote
2 Replies
Accepted solution
Top Contributor | Platinum Partner
November 15, 2024 04:19
Good morning @Louisjacquot , Would this Workflow enrolment trigger work for you? (Sorry I've not got any inbound calls in my test environment ...read more
Solved
Ktamir on September 25, 2024
Is call transcript available in all languages?
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
September 25, 2024 11:05
Hi @Ktamir , automatic transcription is available for HubSpot's default content creation languages , see here: https://knowledge.hubspot.c...read more
Solved
bizclothes on August 30, 2024
I work alone and I use hubspot for the sales I make basically by phone, I probably overdid it in the beginning and I have filled my contacts with both personal contacts and others that I will never need(i synced with my google contacts).I would like read more
1 upvote
3 Replies
Accepted solution
Thought Leader | Platinum Partner
September 04, 2024 05:23
hi @bizclothes so cleaning up data is usually done when looking for specific properties like lead status, lifecycle stage or associated activi...read more
Solved
FCHUNG on April 17, 2024
Hello Everyone, We are using cold calling to reach leads. From Linkedin / our growth stack, we extract interresting profiles and upload them in HS in order to call them. Our SDR call people throught Hubspot call apps and set the outcome read more
0 upvote
7 Replies
Accepted solution
Top Contributor | Partner
April 17, 2024 10:15
I see what you mean. In that case, I would suggest that you create properties for the data that you want to be collected on these calls and maybe cre...read more
Solved
Caraelise117 on March 19, 2024
Hi HubSpot Community! What is the most affordable calling software system that integrates with HubSpot and calls can be made from the Philippines to the U.S.? Thanks in advance!
0 upvote
1 Reply
Accepted solution
Community Manager
March 20, 2024 06:12
Hello @Caraelise117 , I was looking into your query and came across a similar question in our community. While it was about another country ...read more
Solved
laurafv on February 08, 2024
Hi there, I recently installed the outbound call feature and made some tests by calling various individuals randomly. Some people received the calls displaying "Unknown," while others could see the number or contact from which they were receivin read more
0 upvote
2 Replies
Accepted solution
Recognized Expert | Diamond Partner
February 08, 2024 06:33
Hi @laurafv , I'm sure this is probably very frustrating! I worked in the telecom industry for 30 years before switching to the marketing sp...read more
Solved
mwmartinez on February 02, 2024
Hello, We want to track how many calls a rep is making to a contact with a field that only counts calls. The default field in Hubspot number of times contacted currently tracks both emails and calls, We are using RingCentral For HubSpot. Any ide read more
0 upvote
1 Reply
Accepted solution
Recognized Expert | Diamond Partner
February 02, 2024 13:56
Hi @mwmartinez , This is possible on a report using the activity filter and defining that you want to report on only calls vs all activities...read more
Solved
Mmatalon on January 04, 2024
I want to send a Slack notification to my company sales channel when a sales rep hits a certain number of calls for that day. The only way I can do this is through a Goal workflow, the only issue with that is that the smallest goal you can set is we read more
0 upvote
2 Replies
Accepted solution
Member
January 08, 2024 05:30
Hi @Mmatalon , if you're open to using a 3rd party tool for this, you could use Gluetrail - we're a no code workflow platform, listed on the HubSp...read more
Solved
MSchumacher6 on November 27, 2023
For those who use HubSpot for calling, is there a report for total talk time per rep? I'm aware of average call duration and dashboards for inbound/outbound call metrics but looking for additional metric to report total talk time.
Accepted solution
Hall of Famer | Partner
November 28, 2023 00:28
Hi @MSchumacher6 , Yes, this can be easily achieved with a custom report: Menu > Reporting > Reports > Create report > Custom repo...read more
Solved
Danny8t4 on September 27, 2023
Hey, Hope you're all well? Just wanted to see if there was a way to make outbound calls in Hubspot to contacts that are not in Hubspot? I have a spreadsheet of over 30K business numbers I want to csall but not add them to Hubspot until read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
September 27, 2023 04:36
Hi @Danny8t4 , No, not that I'm aware off.
JShelgren4 on September 17, 2023
Our current inbound process is: demo request submitted on website, HubSpot assigns a Task to an Inbound BDR (round robin style), then the BDR calls them. I've found this process leads to a vast majority of leads not being called immedi read more
1 upvote
1 Reply
Contributor | Platinum Partner
September 18, 2023 08:31
Hi @JShelgren4 , This sounds like it could be more of a process issue than a software issue. Are the reps aware as soon as these demo request...read more
Solved
KFrątczak on December 10, 2022
Hi, I need your help 🙂 Every month I pay over 100 Sales Hub seats , only to call from Hubspot. In order to avoid this payment I try to find an application that will allow our sales rep call to call and log calls from mobile devices with automat read more
0 upvote
3 Replies
Accepted solution
Top Contributor | Elite Partner
December 14, 2022 05:40
@KFrątczak Our clients who use Kixie have been very satisfied with the service and the integration with HubSpot. DM me and I can put you in touch w...read more
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