Calling

Hello, I am really upset that in Hubspot, you are not able to trigger workflows from the latest call outcome. My initial thought is to automatize the lead pipeline to move leads to certain stages based on the latest call outcome. Lead pipeline: read more

I currently have call forwarding set-up to forward to my cell. As I was making dials, I received a callback and it did not ring in Hubspot, only on my cell. Is there an option to have it ring on both?

Please allow changes to the standard "call recording consent" message for HubSpot numbers connected to the Inbox &/or Help Desk. For example, we want to "Welcome to <company name> at the start of the message. Callers sometimes hang up on read more

Hi all, All of our reps have Teams phone licenses, so all have phone numbers. We would like them to be able to make calls from HubSpot with their Teams number and for calls made to automatically log in the record. Has anyone else done this? When I read more

Hello, I have the issue that although we have registered 3-4 different numbers in Hubspot, from different countries, it always calls form the same number. Even though I swtich the number right before I call, it seems to jump back to one number and read more

Currently, whenever a sales rep closes a new deal in our sales pipeline, it'll create a renewal deal within our renewal pipeline. But we have a few renewal deals. We'd like to close a 3-year deal in our sales pipeline and automate the creation o read more

Hi All, I am wondering if anyone has any experience with HubSpot calling, while using RingCentral as well? We use RingCentral for it's call recording features as well as we are able to get a fairly accurate call description through AI. We do see th read more

I have a serious problem with the quality of HubSpot calls. Its so bad that I have to stop using HubSpot as I have been told many times that the call quality is bad and that I am breaking up. This is massively affecting my job. I have tried differen read more

Hi, Our 3cx integration works, but if you call someone and you get someone's voicemail, it is considered a connected call. Fortunately, you can easily change this yourself, but is there a way to have this corrected immediately? Thank you, read more

We want to use the calling features of HubSpot, but we need all of our outbound calls to show our company toll-free number as the caller-id, regardless of which support person is making the call to the customer. Since HubSpot doesn't allow toll-free read more

Hi, One of my sales reps wants to do a sequence that involves calling touch points, and wants to know if he can leave a pre-recorded voicemail, does anyone know if this can be done? If he calls someone and he gets their voicemails, he want read more

I have HubSpot open all day and my call tab is open, green and always open in the background. Receiving calls whilst I am physically active in HubSpot is not an issue but if i am using another browser or application and am not active on HubSpot, the read more