Until last week I could go to the left panel and under CRM there was an item "Calls". There I could find all my registered calls, regardless of the association with the contact or company. Even calls without associations were listed there. I could f read more

Hi, our CSMs use the call index page frequently and need easy access to it. They previously had this bookmarked in their navigation page for ease. This has recently disappeared from their bookmarked section - we also cannot find it in the navigation read more

Hi, does anyone know if its possible to turn automatic call recording on or off for different users or phone numbers, and if so, how can I do this? Thanks

This feature has been in public beta since October, and recently it has had major changes to how it works (potentially breaking for my app). My question is , as it has caused me issues before, where can I find the updates for the calling windo read more

This is a standard feature if you are making outbound calls. When my calls show up on a prospects mobile phone it should say my company name, not TELEMARKETER or SPAM. Is this planned to be implemented? If not what is everyone else doing?

Hi, I need a simple answer to "what time is it" in the contacts' time zone to make calls at the right time which can be visualised on the contacts' index page as a property so we can sort and prioritise earlier ones. I have seen this integration bu read more

Has anyone used call recording in Wisconsin, USA? I'm looking for clarification on one-party consent. Meaning, if the user placing the call consents to recording, then you do not have to notify the recipient that the call is being recoreded. Is read more

We want to use the calling features of HubSpot, but we need all of our outbound calls to show our company toll-free number as the caller-id, regardless of which support person is making the call to the customer. Since HubSpot doesn't allow toll-free read more

Hi, One of my sales reps wants to do a sequence that involves calling touch points, and wants to know if he can leave a pre-recorded voicemail, does anyone know if this can be done? If he calls someone and he gets their voicemails, he want read more

I'm currently working on developing a public HubSpot app to integrate with my third-party calling solution. I was able to use the calling-extension SDK, and opted into the inbound calling beta, and got what I needed. However, when I access the sa read more

Fairly new to HubSpot - what is the most efficient way to remind myself to call someone back after "logging a call" entry inside the contact record? Do I have to make an entirely seperate task reminder? Seems like there would be a more efficient w read more

I have an issue whereby the the call is not being communicated to the wildix collaboration app. Example being that I will view a company or customer and click through activitys etc.. I will then hit the call button and nothing happens. Only way to read more