Calling

Hi, Is it possible to create a segment to check for those phone number that have already formatted? Like this one. So we can determine if contact's phone number has been valided or not? Thanks.

Hello, I am really upset that in Hubspot, you are not able to trigger workflows from the latest call outcome. My initial thought is to automatize the lead pipeline to move leads to certain stages based on the latest call outcome. Lead pipeline: read more

Hi all, I see some conversation on a post from 2021 that HubSpot does not control if calls come up as SPAM. However, our connection rates have dropped significantly and we tested this further. Any calls made from the HubSpot outbound dialer are bein read more

Hi everyone, I’m currently working on improving how appointment requests are tracked and nurtured for a dental website Rincon Family Dentistry. Traffic seems decent, but the number of completed appointment submissions fluctuates more than expected read more

Hello, there is a discrepancy in behavior of events "call started" and "call ended" for not existed contact. The event "call started" will be triggered and event "call ended" will be not triggered.

Our sales team are having issued with calls being logged to irrelevant objects. This is being reported when they have a meeting booked in their calendar with comapny X, then have a call with company Y, the contact and company from company X logs to read more

Hi! I am facing a weird issue in Hubspot were when I create an association of a Hubspot call (created through API) to contacts and companies, it auto associates to the deals which are not closed and linked to the contact. Now I went ahead with thi read more

Hi, Just wondering if anyone else has got any advice on this - we've recently been playing around with call recordings and transcripts - some exciting new features around tracked terms and sentiment analysis. However, I've had it flagged to me t read more

We use AirCall as an integration in hubspot, when there is a call and the contact is associated to multiple companies, it only logs the call on the 'primary' associated company whereas we need them to log on all associated companies. I believe you c read more

Hi everyone, I’ve been exploring different approaches to integrate Amazon Connect with HubSpot for call handling (screen pops, logging calls, recordings, etc.). From what I see, HubSpot doesn’t offer a native CTI framework like Salesforce, so read more

Hello, there was a previous post about a year ago concerning inbound calls being automatically logged as long as HubSpot-provided numbers are being used. Is this still the case? Curious as we have Teams phone numbers that are tied to Microsoft work read more

I need to make calls over my desktop phone, what I did was: Get over Profile & Preferences Calling Hubspot Calling I registered my phone+extension The system does not registered my extension so I had never received the verication cal read more