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GWoods on November 29, 2024
I have HubSpot open all day and my call tab is open, green and always open in the background. Receiving calls whilst I am physically active in HubSpot is not an issue but if i am using another browser or application and am not active on HubSpot, the read more
5 upvotes
1 Reply
Participant | Gold Partner
December 02, 2024 00:31
Hi @GWoods In HubSpot, the call tab disconnecting after a period of inactivity, especially when you're not actively using HubSpot, is likely a...read more
DPio on November 28, 2024
we use 8x8 as our main phone system in our office and transfer calls into hubspot inbound. the 8x8 system we are using does not transfer the original callers id so the calls are not being properly associated. since hubspot has such limited capab read more
0 upvote
1 Reply
Key Advisor | Diamond Partner
November 28, 2024 13:35
Hi @DPio , It sounds like you're facing a challenge with your 8x8 phone system not transferring the original caller ID to HubSpot, which imp...read more
Solved
Louisjacquot on November 15, 2024
Hello In peak times, we sometimes miss the clients call. I would like to automatically create a task "call the client back" for the deal owner but I can't find how. It seems I can only creta task for when the Sales tried to reacjk the cient and coul read more
0 upvote
2 Replies
Accepted solution
Top Contributor | Platinum Partner
November 15, 2024 04:19
Good morning @Louisjacquot , Would this Workflow enrolment trigger work for you? (Sorry I've not got any inbound calls in my test environment ...read more
Solved
Iscrisvesu on November 13, 2024
My main goal is to use the same phone number I have for WhatsApp Business Platform already integrated with HubSpot as an outbound number for regular calls ( I do no want to calling through WhatsApp itself) Ideally, I'd like to manage both WhatsApp read more
0 upvote
1 Reply
Accepted solution
Community Manager
November 13, 2024 17:03
Hey @Iscrisvesu , thank you for posting in our Community! Unfortunately, HubSpot doesn’t currently support using the same phone number for b...read more
LDix on November 08, 2024
Does anyone have experience with automated call recording in RingCentral and what impact it has with users who have the RC Extension in Hubspot? We are looking at enabling automatic call recording on our RC account (we currently only do on deman read more
0 upvote
2 Replies
Member
November 11, 2024 08:58
Thanks for your response @PamCotton To confirm, if we don't enable "auto log calls" on the extension - the recordings will remain only stored/acc...read more
Solved
MILON on November 07, 2024
Hi, I cant call from my browser from a +358 number to another +358 starting number anymore. some new thing that in finland this is not possible anymore. So I had to get a new hubspot phonenumber to call from. Now the problem is that people read more
1 upvote
1 Reply
Accepted solution
Participant | Gold Partner
November 07, 2024 10:28
Hi Marko Iloniemi, Have you talked to HubSpot support, what did they tell you?
Solved
SKovacova on November 04, 2024
Today, I got to dig into HubSpot’s IVR feature while working on a new phone support system setup, and it’s been quite a learning experience! We’re setting up call routing for two different teams with distinct needs: one team uses an “all-call” a read more
0 upvote
1 Reply
Accepted solution
Community Manager
November 05, 2024 10:04
Hi @SKovacova , Thanks for reaching out to the Community! Thanks for reaching out! It's currently not possible to live transfer ...read more
Solved
07743 on October 17, 2024
Hello, we use AirCall within HubSpot however when we are calling out the ANC on our Jabra headsets are not working however it is working from the normal AirCall app so I believe this must be due to a setting in HubSpot, has anyone had this?
0 upvote
1 Reply
Accepted solution
Community Manager
October 17, 2024 18:50
Hi @07743 ! Welcome to the Community-- happy to have you here 😊 As Pam noted in this thread : To start, here is an exter...read more
Solved
JosueVillalona on October 16, 2024
In summary, we'd like to get a third-party phone number that each of our sales reps can add to their HubSpot account. We also want to be able to send one-on-one SMS since the HubSpot SMS add-on only works for replying to incoming messages. We would read more
0 upvote
1 Reply
Accepted solution
Key Advisor | Elite Partner
October 17, 2024 02:17
Hi @JosueVillalona , there are a few good options depending on how custom you want to go. Out-of-the-box solutions : I recommend s...read more
Solved
SBönisch on October 15, 2024
Hello everyone, We are a young startup based in Germany, using HubSpot, and currently making all our calls to contacts through our private mobiles. As you can imagine, this is a major challenge—nothing is logged, and no one on our team knows who read more
0 upvote
1 Reply
Accepted solution
Key Advisor | Partner
October 15, 2024 09:52
Hey @SBönisch Aircall offers seamless integration with HubSpot, making it easy to manage phone support by automatically logging call activity...read more
TKobi on October 15, 2024
Hi everyone Potential customers book a meeting with our sales via the hubspot meeting link. They get two reminder for the call. Is there a way to add the unique teams link to the reminder e-mails? We had several missed meeting where the potenia read more
0 upvote
2 Replies
Member
October 15, 2024 12:42
Hi Thank you for your answer. Unfortunetly we dont have a consistent teams links, hubspot creates individual links for every newly booked meeting. Is...read more
MPhillips62 on October 14, 2024
The call pop up for inbound calls has started popping up everytime I switch or refresh a page in HS. How do I stop this?
1 upvote
5 Replies
Member
October 20, 2024 20:58
Hi, is there a solution to this issue?
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