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MGoldstone on June 17, 2024
Hello all, I'm trying to understand the differences between some call properties: hs_object_source, hs_object_source_label, hs_engagement_source, and hs_call_source. In addition, I'm trying to understand what the different value opti read more
0 upvote
1 Reply
Community Manager
June 17, 2024 17:21
Hey @MGoldstone , thank you for posting in our Community! I'd be happy to help you understand the differences between hs_object_source, more
MT35 on June 13, 2024
I want to create a call list using existing contacts, that are already in my Hubspot. As part of an ' Outbound ' campaign, I want an active list, that specifically shows contacts who I have tried to call in the last month or two, but there read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
June 13, 2024 11:01
Hi @MT35 , This can be achieved with a simple contact based list: more
SJohnson12 on June 07, 2024
Is there a way to know if the call coming through is from my Hubspot number or my personal number. I would like to answer calls appropriatly but currently it does not say what number is being called unless they are already a Hubspot contact
0 upvote
1 Reply
June 10, 2024 01:01
Hi @SJohnson12 , HubSpot doesn't inherently provide a feature to distinguish between personal and work calls before answering on your cellphone. more
KStephens7 on June 06, 2024
We need to add a way to assign a Hubspot calling number to multiple Hubspot users. This will allow us to forward our call queues within Zoom phone to Hubspot calling numbers to take advantage of Hubspot calling features fully.
0 upvote
1 Reply
Community Manager
June 06, 2024 19:32
Hey @KStephens7 , thank you for bringing this up. It sounds like a valuable feature to enhance our integration between Zoom phone and HubSpot more
Hasnain977 on June 05, 2024
So, the question is: Can HubSpot Calling integrate with a renovation company website like Noor al Qusais Renovation ? Like, can website visitors click a button and Hubspot Count it in analytics the source of user where from it visit and en read more
0 upvote
1 Reply
Key Advisor | Diamond Partner
June 05, 2024 08:45
Hey @Hasnain977 , so HubSpot calling wouldn't natively be able to track this unless you were using different numbers for different CTAs I believe. more
darshanhira on May 27, 2024
Hi everyone, I am Darshan Hiranandani, currently exploring options for importing existing customer data into our CRM system, and I would greatly appreciate your input and suggestions on this topic. Specifically, how do you recommend importing cust read more
1 upvote
2 Replies
Accepted Solution
Thought Leader | Platinum Partner
May 27, 2024 09:48
Hey @darshanhira I'd totally recommend having your customer data in the CRM. How you are going to brind it? well, this is up to you, more
MMaccio on May 20, 2024
Hi, Does anyone know if there is a way to 'announce' which number has been called? We have a various brands that our team cover, so I want to ensure we answer the call as 'Company A' if a certain number has been called. The number is a Hub read more
0 upvote
1 Reply
Community Manager
May 20, 2024 19:00
Hey @MMaccio thank you for posting in our Community! To ensure that incoming calls are answered appropriately based on the brand or more
MPedrotti on May 09, 2024
Hello everyone, we've connected a few phone numbers of Sales Professional Seat members to HubSpot but we're having some troubles with the quality of these calls. Specifically, our users have no problems hearing the ones thery're calling, but the re read more
0 upvote
1 Reply
Community Manager
May 09, 2024 18:25
Hey @MPedrotti thank you for posting in our Community! Please, ensure that both your internet connection and the recipients' connections more
Thankyou on May 07, 2024
Hello there, About 60% of the time I get a 'Call failed' error when calling out via the app on my android device. Sometimes works, sometimes doesn't. Haven't found any pattern with who I'm calling or if I'm connected to wifi or not. Have also had read more
0 upvote
2 Replies
May 08, 2024 16:45
Hello @BérangèreL To clarify this is from making a call from the Hubspot app, not from a web browser. That said, still see responses below; more
ES81 on April 26, 2024
Hi there, I'm wondering if it's possible to share a recorded call with a customer/prospect without needing to download the call or add them as a user. Is there a link I can provide to them? Having to download each call is quite cumbersome. read more
0 upvote
1 Reply
April 29, 2024 01:57
Hi @ES81 , Currently, sharing the call link with a client outside of HubSpot is not supported. But I feel it's a good idea and can be very more
SJetté on April 23, 2024
I'm setting up calling for my sales team - we're currently prepping for onboarding - and I'm running into some small inconveniences. For example, when they receive an inbound to their mobile device from their HubSpot assigned number, they don't see read more
1 upvote
4 Replies
Accepted Solution
Thought Leader | Platinum Partner
April 24, 2024 08:23
Maybe you can try to follow this steps Basically is ssyncing more
Angeles637 on April 18, 2024
We are looking at purchasing Koncert or Orum for sales calling and are curious if anyone out there has feedback for comparsion. Generally, it appears that they are very close as far as functionality is concerned, but I really would like to know whic read more
0 upvote
4 Replies
Community Manager
May 23, 2024 06:17
Hi @CashewsForLunch , Thank you for your feedback regarding the Orum integration. I'm sorry to hear about your experience regarding this. I can more
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