I have HubSpot open all day and my call tab is open, green and always open in the background. Receiving calls whilst I am physically active in HubSpot is not an issue but if i am using another browser or application and am not active on HubSpot, the read more
Hi @GWoods
In HubSpot, the call tab disconnecting after a period of inactivity, especially when you're not actively using HubSpot, is likely a...read more
we use 8x8 as our main phone system in our office and transfer calls into hubspot inbound. the 8x8 system we are using does not transfer the original callers id so the calls are not being properly associated. since hubspot has such limited capab read more
Hi @DPio ,
It sounds like you're facing a challenge with your 8x8 phone system not transferring the original caller ID to HubSpot, which imp...read more
Hello In peak times, we sometimes miss the clients call. I would like to automatically create a task "call the client back" for the deal owner but I can't find how. It seems I can only creta task for when the Sales tried to reacjk the cient and coul read more
Good morning @Louisjacquot ,
Would this Workflow enrolment trigger work for you? (Sorry I've not got any inbound calls in my test environment ...read more
My main goal is to use the same phone number I have for WhatsApp Business Platform already integrated with HubSpot as an outbound number for regular calls ( I do no want to calling through WhatsApp itself) Ideally, I'd like to manage both WhatsApp read more
Hey @Iscrisvesu , thank you for posting in our Community!
Unfortunately, HubSpot doesn’t currently support using the same phone number for b...read more
Does anyone have experience with automated call recording in RingCentral and what impact it has with users who have the RC Extension in Hubspot? We are looking at enabling automatic call recording on our RC account (we currently only do on deman read more
Thanks for your response @PamCotton To confirm, if we don't enable "auto log calls" on the extension - the recordings will remain only stored/acc...read more
Hi, I cant call from my browser from a +358 number to another +358 starting number anymore. some new thing that in finland this is not possible anymore. So I had to get a new hubspot phonenumber to call from. Now the problem is that people read more
Today, I got to dig into HubSpot’s IVR feature while working on a new phone support system setup, and it’s been quite a learning experience!
We’re setting up call routing for two different teams with distinct needs: one team uses an “all-call” a read more
Hello, we use AirCall within HubSpot however when we are calling out the ANC on our Jabra headsets are not working however it is working from the normal AirCall app so I believe this must be due to a setting in HubSpot, has anyone had this?
In summary, we'd like to get a third-party phone number that each of our sales reps can add to their HubSpot account. We also want to be able to send one-on-one SMS since the HubSpot SMS add-on only works for replying to incoming messages. We would read more
Hello everyone, We are a young startup based in Germany, using HubSpot, and currently making all our calls to contacts through our private mobiles. As you can imagine, this is a major challenge—nothing is logged, and no one on our team knows who read more
Hey @SBönisch Aircall offers seamless integration with HubSpot, making it easy to manage phone support by automatically logging call activity...read more
Hi everyone Potential customers book a meeting with our sales via the hubspot meeting link. They get two reminder for the call. Is there a way to add the unique teams link to the reminder e-mails? We had several missed meeting where the potenia read more
Hi Thank you for your answer. Unfortunetly we dont have a consistent teams links, hubspot creates individual links for every newly booked meeting. Is...read more