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Setting up Inbound calls using Twilio Connect

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SYork
Participant | Diamond Partner

‎Sep 20, 2024 10:50 AM

Participant | Diamond Partner

Anyone have experience setting up receiving inbound calls through Twilio Connect? we have successfully connected the number and can make dials easily enough. But having issues getting inbound calls to come through. 

Professional
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kennedyp
Solution
Community Manager

‎Sep 20, 2024 5:39 PM

Community Manager

Hi @SYork! Welcome to the Community-- happy to have you here 😊

 

From what I understand, you cannot receive inbound calls with Twilio Connect (check out this Idea on our forum). That said, you can configure a HubSpot phone number and set up inbound calls. This Knowledge Base article walks you through that setup! 

 

Best, 
Kennedy


loop Loop Marketing is a new four-stage approach that combines AI efficiency and human authenticity to drive growth.
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kennedyp
Solution
Community Manager

‎Sep 20, 2024 5:39 PM

Community Manager

Hi @SYork! Welcome to the Community-- happy to have you here 😊

 

From what I understand, you cannot receive inbound calls with Twilio Connect (check out this Idea on our forum). That said, you can configure a HubSpot phone number and set up inbound calls. This Knowledge Base article walks you through that setup! 

 

Best, 
Kennedy


loop Loop Marketing is a new four-stage approach that combines AI efficiency and human authenticity to drive growth.
Learn More

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Setting up Inbound calls using Twilio Connect
Hi @SYork! Welcome to the Community-- happy to have you here 😊   From what I understand, you cannot receive inbound calls with Twilio Connect (check out this Idea on our forum). That said, ...
Hi @SYork! Welcome to the Community-- happy to have you here 😊   From what I understand, you cannot receive inbound calls with Twilio Connect (check out this Idea on our forum). That said, ...
Sales
Sep 20, 2024