Looking to improve the experience with the pop-up Contact tab on an inbound call
When receiving a call with phone integration, HubSpot will 'pop-up" the calling Contact view in a new browser tab. Unfortunately, that is not the default tab in view, and you have to select it. Is there a way to have it default to the current HubSpot Tab, or at least have the focus jump to the new pop-up tab?
See the attachment.
Looking to improve the experience with the pop-up Contact tab on an inbound call
Hi @RCostello, I hope you are doing well.
Incoming calls to your inbound phone number will appear in a Call Remote dialog box next to the Inbound Calling icon on the top right navigation bar and on the Call tab page. You can answer the call in either place.
More info about inbound calling.
Hope this helps,
Diana
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