Calling

JDavies7
Member

Call Outcomes: Intro + Pitch Rejected

SOLVE

It is possible to add a sub drop down to call outcomes like Intro and Pitch Rejected so I can pull reports on it?

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Call Outcomes: Intro + Pitch Rejected

SOLVE

Hi @JDavies7,

 

You can customize call types and call outcomes, but there aren't any options for a second level categorization here. In my eyes, "Intro" would be a call type, "Pitch rejected a call outcome.

 

Hope that helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Call Outcomes: Intro + Pitch Rejected

SOLVE

Hi @JDavies7,

 

You can customize call types and call outcomes, but there aren't any options for a second level categorization here. In my eyes, "Intro" would be a call type, "Pitch rejected a call outcome.

 

Hope that helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

webdew
Guide | Diamond Partner
Guide | Diamond Partner

Call Outcomes: Intro + Pitch Rejected

SOLVE

Hi @JDavies7 ,

It is not possible to add more options to call-outcome yet. 
I will advise you can put this in the idea section of the community.
HubSpot product team review these ideas and work on them.

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards.

0 Upvotes