You can customize call types and call outcomes, but there aren't any options for a second level categorization here. In my eyes, "Intro" would be a call type, "Pitch rejected a call outcome.
Hope that helps!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
You can customize call types and call outcomes, but there aren't any options for a second level categorization here. In my eyes, "Intro" would be a call type, "Pitch rejected a call outcome.
Hope that helps!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
It is not possible to add more options to call-outcome yet. I will advise you can put this in the idea section of the community. HubSpot product team review these ideas and work on them.
Hope this helps!
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