CRM

Hmmm
Mitglied

troubleshooting

lösung

I can not enter contacts. The "button" is not colored and when I hover over it a get a circle with a line through it.

0 Upvotes
1 Akzeptierte Lösung
franksteiner79
Lösung
Autorität

troubleshooting

lösung

Hi @Hmmm 

 

That usually means you do not have permissions to create contacts.

Can you share a screenshot of what you are seeing and where you are seeing it?

 

For anything to do with user permissions or lack thereof, you will need to speak to the administrator of your HubSpot portal.

 

Frank

Found my comment helpful? Great! Please mark it as a solution to help other community users.


Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

Let's Talk About Your Project

Lösung in ursprünglichem Beitrag anzeigen

2 Antworten
DianaGomez
Community-Manager/-in
Community-Manager/-in

troubleshooting

lösung

Hi @Hmmm,

 

Thank you for reaching out to the community. Could you please show us a screenshot of what you are seeing? Also, could you specify exactly where in the portal this is happening? You could try using an incognito window to see if the same issue occurs. It might be related to cookies and cache, but let us know so we can continue investigating.

 

Best regards,

Diana


¿Sabías que la Comunidad está disponible en Español?
¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuraciones!

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


0 Upvotes
franksteiner79
Lösung
Autorität

troubleshooting

lösung

Hi @Hmmm 

 

That usually means you do not have permissions to create contacts.

Can you share a screenshot of what you are seeing and where you are seeing it?

 

For anything to do with user permissions or lack thereof, you will need to speak to the administrator of your HubSpot portal.

 

Frank

Found my comment helpful? Great! Please mark it as a solution to help other community users.


Frank Steiner

Marketeer | HubSpot Expert | CRM Consultant

InboundPro

Let's Talk About Your Project