CRM

JStenbaek
Colaborador(a)

sequence sending limits

resolver

Hi All

 

Is the sending limits for mail in sequences per user or per company?

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karstenkoehler
Solução
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

sequence sending limits

resolver

Hi @JStenbaek,

 

In Professional, there is a limit of 1,000 sequences per account and up to 500 email sends/user/day. In Enterprise, the limit is 1,000 sequences per account and up to 1,000 email sends/user/day, see the pricing page here: https://www.hubspot.com/pricing/sales

 

karstenkoehler_0-1616507547141.png

 

Contacts can be enrolled in bulk, 50 contacts at once.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

sequence sending limits

resolver

Hi @JStenbaek,

 

Short update to my earlier post, it seems like there's an update to increase these limits, see this LinkedIn post.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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karstenkoehler
Solução
Membro do Hall da Fama | Parceiro
Membro do Hall da Fama | Parceiro

sequence sending limits

resolver

Hi @JStenbaek,

 

In Professional, there is a limit of 1,000 sequences per account and up to 500 email sends/user/day. In Enterprise, the limit is 1,000 sequences per account and up to 1,000 email sends/user/day, see the pricing page here: https://www.hubspot.com/pricing/sales

 

karstenkoehler_0-1616507547141.png

 

Contacts can be enrolled in bulk, 50 contacts at once.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

PSweeney
Membro

sequence sending limits

resolver

Can I level down my sending limits? Like I want to add a bunch of people to a sequence but I only want to send 50 emails per day 

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nlafakis
Top colaborador(a) | Parceiro Elite
Top colaborador(a) | Parceiro Elite

sequence sending limits

resolver

I know this is a dinosaur of a topic at this point, but is there a way to limit the amount of emails sent from a sequence?

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kvlschaefer
Gerente da Comunidade
Gerente da Comunidade

sequence sending limits

resolver

Hi @nlafakis,

 

Thanks for reaching out!

 

Are you referring to throttling emails to prevent them from being marked as spam or the number of emails that can be sent per sequence?

 

Thank you!

 

Best,

Kristen 


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JStaerck
Participante

sequence sending limits

resolver

Hi! 

Do youhappen to know how many emails we can send per day (via a sequence) without being flagged as spam? Thanks 🙂 

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nlafakis
Top colaborador(a) | Parceiro Elite
Top colaborador(a) | Parceiro Elite

sequence sending limits

resolver

So the case is that the client has a very small sales team (2 people), and so they want sequences to send the emails and do all the follow-up, but they only want 15-20 because the follow-up is a lengthly process so they can't handle following up in a timely manner if they have say 100 entries a day.

So I'm looking for 1 of 2 things, the first of which is likely way more doable:
1) To limit the amount of emails sent from a sequence. Perhaps a sequence is the wrong way to go and should instead use a workflow?

2) Should be entirely workflow based, not a sequence. I just don't see a way to do it unless I incorporate custom code, and not even sure where to start with that.

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kvlschaefer
Gerente da Comunidade
Gerente da Comunidade

sequence sending limits

resolver

Hi @nlafakis,

 

Thank you for the details! 

 

I would like to invite our subject matter experts to see if they have any ideas.

Hi @jolle@BukunmiOdetayo@franksteiner79 - Do you have any suggestions for @nlafakis

Thank you!

 

Best,

Kristen


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GBedard
Participante | Parceiro Diamante
Participante | Parceiro Diamante

sequence sending limits

resolver

Hey there!

The sending limits (which you can read more about in this Hubspot Knowledge article) is on a per user basis, but there are some overarching account limits. 

Hope this helps!