sequence sending limits

[JStenbaek]

Hi All

Is the sending limits for mail in sequences per user or per company?

[karstenkoehler]

Hi @JStenbaek,

Short update to my earlier post, it seems like there's an update to increase these limits, see this LinkedIn post.

Best regards!

[karstenkoehler · Accepted solution]

Hi @JStenbaek,

In Professional, there is a limit of 1,000 sequences per account and up to 500 email sends/user/day. In Enterprise, the limit is 1,000 sequences per account and up to 1,000 email sends/user/day, see the pricing page here: https://www.hubspot.com/pricing/sales

Contacts can be enrolled in bulk, 50 contacts at once.

Best regards!

[PSweeney]

Can I level down my sending limits? Like I want to add a bunch of people to a sequence but I only want to send 50 emails per day 

[nlafakis]

I know this is a dinosaur of a topic at this point, but is there a way to limit the amount of emails sent from a sequence?

[kvlschaefer]

Hi @nlafakis,

Thanks for reaching out!

Are you referring to throttling emails to prevent them from being marked as spam or the number of emails that can be sent per sequence?

Thank you!

Best,

Kristen 

[JStaerck]

Hi! 

Do youhappen to know how many emails we can send per day (via a sequence) without being flagged as spam? Thanks 🙂 

[nlafakis]

So the case is that the client has a very small sales team (2 people), and so they want sequences to send the emails and do all the follow-up, but they only want 15-20 because the follow-up is a lengthly process so they can't handle following up in a timely manner if they have say 100 entries a day.

So I'm looking for 1 of 2 things, the first of which is likely way more doable:
1) To limit the amount of emails sent from a sequence. Perhaps a sequence is the wrong way to go and should instead use a workflow?

2) Should be entirely workflow based, not a sequence. I just don't see a way to do it unless I incorporate custom code, and not even sure where to start with that.

[kvlschaefer]

Hi @nlafakis,

Thank you for the details! 

I would like to invite our subject matter experts to see if they have any ideas.

Hi @jolle, @BukunmiOdetayo, @franksteiner79 - Do you have any suggestions for @nlafakis? 

Thank you!

Best,

Kristen

[GBedard]

Hey there!

The sending limits (which you can read more about in this Hubspot Knowledge article) is on a per user basis, but there are some overarching account limits. 

Hope this helps!