CRM

Wissert
Participant

"SALES" & "CONTACTS" in drill-down 1 field: what does it mean?

SOLVE

Does anyone know what the meaning is of these two drill-down values?

- SALES

- CONTACTS

Both of them seem to be created by the sales rep manually, but does anyone know exactly how and what the difference is between the two? 

 

Thanks in advance

 

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

"SALES" & "CONTACTS" in drill-down 1 field: what does it mean?

SOLVE

Hi @Wissert,

 

here are the definitions:

 

Contacts: the contact was manually added to the contacts database by a user.

 

Sales: the contact was created or updated via a logged email sent using the HubSpot Sales extension.

 

You can find the full list here: https://knowledge.hubspot.com/contacts/understand-source-properties

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

"SALES" & "CONTACTS" in drill-down 1 field: what does it mean?

SOLVE

Hi @Wissert,

 

here are the definitions:

 

Contacts: the contact was manually added to the contacts database by a user.

 

Sales: the contact was created or updated via a logged email sent using the HubSpot Sales extension.

 

You can find the full list here: https://knowledge.hubspot.com/contacts/understand-source-properties

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.