CRM

OrbMB
Member

"LinkedIn" appears in Contact Title

SOLVE

When I create a contact who has an associated company record, and a LinkedIn contact, Hubspot regulary puts "LinkedIn" as the company of the contact. How do I stop this happening?

0 Upvotes
1 Accepted solution
MiguelIDS
Solution
Participant | Elite Partner
Participant | Elite Partner

"LinkedIn" appears in Contact Title

SOLVE

Hi OrbMB
Go to Settings / Objects / Contacts and companies.
Click on Companies, and in the module Create and associate companies with contacts automatically there is the option to Exclude domain from automatic association
1. Print.png

At this point you can write down the domains of both Linkedin and those of commercial email servers
2. print.png

Miguel Galvis
Head Tech Marketing | Agencia IDS

http://www.ids.agency

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3 Replies 3
OrbMB
Member

"LinkedIn" appears in Contact Title

SOLVE

Thanks Miguel!

 

0 Upvotes
OrbMB
Member

"LinkedIn" appears in Contact Title

SOLVE

Thought it worked. Instead, got the message: "The domain www.linkedin.com could not be opted in to automatic association. Please try again later." (this is odd: the method above is to NOT automatically allow association). Maybe there is a deeper function set incorrectly, which is preventing the above method?

 

 

0 Upvotes
MiguelIDS
Solution
Participant | Elite Partner
Participant | Elite Partner

"LinkedIn" appears in Contact Title

SOLVE

Hi OrbMB
Go to Settings / Objects / Contacts and companies.
Click on Companies, and in the module Create and associate companies with contacts automatically there is the option to Exclude domain from automatic association
1. Print.png

At this point you can write down the domains of both Linkedin and those of commercial email servers
2. print.png

Miguel Galvis
Head Tech Marketing | Agencia IDS

http://www.ids.agency