CRM

PhilipUglow
Teilnehmer/-in

"Lead Status" field is not showing in contact record.

lösung

Has anyone had a problem with the "Lead Status" field disappearing from the "ABOUT contactname" area of the Contacts screen?

It was there earlier today but now it is gone. See the screenshot below.

Leadstatusgone.png

When I go to Settings-->Property Settings-->Contact Properties and search for "Lead status" it is there but shows "Used In" =0 . This is strange because it is a key property for every lead we have.

Hubspot0leads.png

 

When I look at the "Lead Status" detail page it shows 934 leads have a value.

 

Hubspot934.png

 

So does anyone have suggestions?

 

Thanks,

Phil

0 Upvotes
2 Akzeptierte Lösungen
jennysowyrda
Lösung
Community-Manager/-in
Community-Manager/-in

"Lead Status" field is not showing in contact record.

lösung

Hi @PhilipUglow,


This is a known issue that the team is currently investigating. Updates will be posted to https://status.hubspot.com/

 

Thank you,
Jenny


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.

Lösung in ursprünglichem Beitrag anzeigen

0 Upvotes
PhilipUglow
Lösung
Teilnehmer/-in

"Lead Status" field is not showing in contact record.

lösung

Thanks for the quick response Jenny!

Phil

Lösung in ursprünglichem Beitrag anzeigen

0 Upvotes
2 Antworten
jennysowyrda
Lösung
Community-Manager/-in
Community-Manager/-in

"Lead Status" field is not showing in contact record.

lösung

Hi @PhilipUglow,


This is a known issue that the team is currently investigating. Updates will be posted to https://status.hubspot.com/

 

Thank you,
Jenny


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.

0 Upvotes
PhilipUglow
Lösung
Teilnehmer/-in

"Lead Status" field is not showing in contact record.

lösung

Thanks for the quick response Jenny!

Phil

0 Upvotes