CRM

PhilipUglow
Participant

"Lead Status" field is not showing in contact record.

Résolue

Has anyone had a problem with the "Lead Status" field disappearing from the "ABOUT contactname" area of the Contacts screen?

It was there earlier today but now it is gone. See the screenshot below.

Leadstatusgone.png

When I go to Settings-->Property Settings-->Contact Properties and search for "Lead status" it is there but shows "Used In" =0 . This is strange because it is a key property for every lead we have.

Hubspot0leads.png

 

When I look at the "Lead Status" detail page it shows 934 leads have a value.

 

Hubspot934.png

 

So does anyone have suggestions?

 

Thanks,

Phil

0 Votes
2 Solutions acceptées
jennysowyrda
Solution
Gestionnaire de communauté
Gestionnaire de communauté

"Lead Status" field is not showing in contact record.

Résolue

Hi @PhilipUglow,


This is a known issue that the team is currently investigating. Updates will be posted to https://status.hubspot.com/

 

Thank you,
Jenny

Voir la solution dans l'envoi d'origine

0 Votes
PhilipUglow
Solution
Participant

"Lead Status" field is not showing in contact record.

Résolue

Thanks for the quick response Jenny!

Phil

Voir la solution dans l'envoi d'origine

0 Votes
2 Réponses
jennysowyrda
Solution
Gestionnaire de communauté
Gestionnaire de communauté

"Lead Status" field is not showing in contact record.

Résolue

Hi @PhilipUglow,


This is a known issue that the team is currently investigating. Updates will be posted to https://status.hubspot.com/

 

Thank you,
Jenny

0 Votes
PhilipUglow
Solution
Participant

"Lead Status" field is not showing in contact record.

Résolue

Thanks for the quick response Jenny!

Phil

0 Votes