CRM

PhilipUglow
Participante

"Lead Status" field is not showing in contact record.

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Has anyone had a problem with the "Lead Status" field disappearing from the "ABOUT contactname" area of the Contacts screen?

It was there earlier today but now it is gone. See the screenshot below.

Leadstatusgone.png

When I go to Settings-->Property Settings-->Contact Properties and search for "Lead status" it is there but shows "Used In" =0 . This is strange because it is a key property for every lead we have.

Hubspot0leads.png

 

When I look at the "Lead Status" detail page it shows 934 leads have a value.

 

Hubspot934.png

 

So does anyone have suggestions?

 

Thanks,

Phil

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2 Soluciones aceptadas
jennysowyrda
Solución
Administrador de la comunidad
Administrador de la comunidad

"Lead Status" field is not showing in contact record.

resolver

Hi @PhilipUglow,


This is a known issue that the team is currently investigating. Updates will be posted to https://status.hubspot.com/

 

Thank you,
Jenny

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PhilipUglow
Solución
Participante

"Lead Status" field is not showing in contact record.

resolver

Thanks for the quick response Jenny!

Phil

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2 Respuestas 2
jennysowyrda
Solución
Administrador de la comunidad
Administrador de la comunidad

"Lead Status" field is not showing in contact record.

resolver

Hi @PhilipUglow,


This is a known issue that the team is currently investigating. Updates will be posted to https://status.hubspot.com/

 

Thank you,
Jenny

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PhilipUglow
Solución
Participante

"Lead Status" field is not showing in contact record.

resolver

Thanks for the quick response Jenny!

Phil

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