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jrileyhill
Miembro

"Create a Follow up task" not working with setting change.

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The "Create a follow up task" dialogue is no longer working for me...
I've tried toggling the follow up reminder switch in the settings, resetting my browser and the page, but it just isn't working
Any other way to re-enable?
thanks!

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1 Soluciones aceptada
blodge
Solución
Equipo de producto de HubSpot
Equipo de producto de HubSpot

"Create a Follow up task" not working with setting change.

resolver
Also check that the task you are completing is associated with a contact, company, deal or ticket. At the moment follow up tasks won’t be generated if there is no association with the task.

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3 Respuestas 3
blodge
Solución
Equipo de producto de HubSpot
Equipo de producto de HubSpot

"Create a Follow up task" not working with setting change.

resolver
Also check that the task you are completing is associated with a contact, company, deal or ticket. At the moment follow up tasks won’t be generated if there is no association with the task.
jrileyhill
Miembro

"Create a Follow up task" not working with setting change.

resolver

ahhh yes this was the issue. I didn't know about that.
thanks!

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jennysowyrda
Administrador de la comunidad
Administrador de la comunidad

"Create a Follow up task" not working with setting change.

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Hi @jrileyhill,

 

Are you able to enable this setting by going to this page within your portal: https://app.hubspot.com/sales-products-settings/PORTAL_ID/tasks

 

Thanks,
Jenny

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