CRM

jrileyhill
Membro

"Create a Follow up task" not working with setting change.

resolver

The "Create a follow up task" dialogue is no longer working for me...
I've tried toggling the follow up reminder switch in the settings, resetting my browser and the page, but it just isn't working
Any other way to re-enable?
thanks!

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blodge
Solução
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

"Create a Follow up task" not working with setting change.

resolver
Also check that the task you are completing is associated with a contact, company, deal or ticket. At the moment follow up tasks won’t be generated if there is no association with the task.

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3 Respostas 3
blodge
Solução
Equipe de Produto da HubSpot
Equipe de Produto da HubSpot

"Create a Follow up task" not working with setting change.

resolver
Also check that the task you are completing is associated with a contact, company, deal or ticket. At the moment follow up tasks won’t be generated if there is no association with the task.
jrileyhill
Membro

"Create a Follow up task" not working with setting change.

resolver

ahhh yes this was the issue. I didn't know about that.
thanks!

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jennysowyrda
Gerente da Comunidade
Gerente da Comunidade

"Create a Follow up task" not working with setting change.

resolver

Hi @jrileyhill,

 

Are you able to enable this setting by going to this page within your portal: https://app.hubspot.com/sales-products-settings/PORTAL_ID/tasks

 

Thanks,
Jenny

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