CRM

jrileyhill
Member

"Create a Follow up task" not working with setting change.

SOLVE

The "Create a follow up task" dialogue is no longer working for me...
I've tried toggling the follow up reminder switch in the settings, resetting my browser and the page, but it just isn't working
Any other way to re-enable?
thanks!

0 Upvotes
1 Accepted solution
blodge
Solution
HubSpot Product Team
HubSpot Product Team

"Create a Follow up task" not working with setting change.

SOLVE
Also check that the task you are completing is associated with a contact, company, deal or ticket. At the moment follow up tasks won’t be generated if there is no association with the task.

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3 Replies 3
blodge
Solution
HubSpot Product Team
HubSpot Product Team

"Create a Follow up task" not working with setting change.

SOLVE
Also check that the task you are completing is associated with a contact, company, deal or ticket. At the moment follow up tasks won’t be generated if there is no association with the task.
jrileyhill
Member

"Create a Follow up task" not working with setting change.

SOLVE

ahhh yes this was the issue. I didn't know about that.
thanks!

0 Upvotes
jennysowyrda
Community Manager
Community Manager

"Create a Follow up task" not working with setting change.

SOLVE

Hi @jrileyhill,

 

Are you able to enable this setting by going to this page within your portal: https://app.hubspot.com/sales-products-settings/PORTAL_ID/tasks

 

Thanks,
Jenny

0 Upvotes