CRM

pranavpandhi
Participant

product and line item features for tickets

Hey community,
Need to Know if we can replicate the product and line item features for tickets as well, just like we use it for deals. even if there is any work around for the same.
 
Thanks and regards
Pranav Pandhi
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PamCotton
Community Manager
Community Manager

product and line item features for tickets

Hey @pranavpandhi, Happy Friday!

 

Yes, it's possible to replicate the product and line item features for tickets similar to how you use them for deals. One workaround could be to create custom fields for tickets to capture relevant product and line item details. 

 

Hope this helps!

Pam

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