CRM

dmattauch
Top Contributor

opt in contacts that i opted out by accident

SOLVE

hi,

 

i opted out of all communication a contact by accident.

 

Is there a way to opt them back in again?

 

Thanks

David

0 Upvotes
1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

opt in contacts that i opted out by accident

SOLVE

Hi @dmattauch,

 

When you update a contact's subscription opt status following these steps, you should see an option to remove the opt-out:

 

karstenkoehler_0-1660655826601.png

 

There are also other options outlined in the article above.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

opt in contacts that i opted out by accident

SOLVE

Hi @dmattauch,

 

When you update a contact's subscription opt status following these steps, you should see an option to remove the opt-out:

 

karstenkoehler_0-1660655826601.png

 

There are also other options outlined in the article above.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.