CRM

dmattauch
Contributeur de premier rang

opt in contacts that i opted out by accident

Résolue

hi,

 

i opted out of all communication a contact by accident.

 

Is there a way to opt them back in again?

 

Thanks

David

0 Votes
1 Solution acceptée
karstenkoehler
Solution
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

opt in contacts that i opted out by accident

Résolue

Hi @dmattauch,

 

When you update a contact's subscription opt status following these steps, you should see an option to remove the opt-out:

 

karstenkoehler_0-1660655826601.png

 

There are also other options outlined in the article above.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

Voir la solution dans l'envoi d'origine

1 Réponse
karstenkoehler
Solution
Au panthéon de la communauté | Partenaire solutions
Au panthéon de la communauté | Partenaire solutions

opt in contacts that i opted out by accident

Résolue

Hi @dmattauch,

 

When you update a contact's subscription opt status following these steps, you should see an option to remove the opt-out:

 

karstenkoehler_0-1660655826601.png

 

There are also other options outlined in the article above.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.