CRM

dmattauch
トップ投稿者

opt in contacts that i opted out by accident

解決

hi,

 

i opted out of all communication a contact by accident.

 

Is there a way to opt them back in again?

 

Thanks

David

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karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

opt in contacts that i opted out by accident

解決

Hi @dmattauch,

 

When you update a contact's subscription opt status following these steps, you should see an option to remove the opt-out:

 

karstenkoehler_0-1660655826601.png

 

There are also other options outlined in the article above.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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karstenkoehler
解決策
殿堂入り | Solutions Partner
殿堂入り | Solutions Partner

opt in contacts that i opted out by accident

解決

Hi @dmattauch,

 

When you update a contact's subscription opt status following these steps, you should see an option to remove the opt-out:

 

karstenkoehler_0-1660655826601.png

 

There are also other options outlined in the article above.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.