opt in contacts that i opted out by accident

[dmattauch]

hi,

i opted out of all communication a contact by accident.

Is there a way to opt them back in again?

Thanks

David

[karstenkoehler · Accepted solution]

Hi @dmattauch,

When you update a contact's subscription opt status following these steps, you should see an option to remove the opt-out:

There are also other options outlined in the article above.

Best regards!