CRM

dguido21
Participant

notification banner on contact record

I sometimes get a banner across the top of a contact record that seems to be a notification or task reminder.  Sometimes it is a notifcation for the same contact as the contact I am on and others it is a completly different person.  I would like to stop this notification.

0 Upvotes
5 Replies 5
SeanReid
HubSpot Alumni
HubSpot Alumni

notification banner on contact record

Hi there,

 

It sounds like this is your user notifications. You can control these within your settings. This article runs through how to set this up.

0 Upvotes
dguido21
Participant

notification banner on contact record

I dont thik that was it.  This looks to be a banner that comes across the screen in the contact record.  Sometime is is a task due for that contact, and other times it is not even for the cnotact whos record you have open.

0 Upvotes
SeanReid
HubSpot Alumni
HubSpot Alumni

notification banner on contact record

Do you have a screenshot of the banner you see? The reason I ask is that you should see this if you have your notifications configured to display an in-app notification.

0 Upvotes
dguido21
Participant

notification banner on contact record

How can i send you a screen shot?

0 Upvotes
SeanReid
HubSpot Alumni
HubSpot Alumni

notification banner on contact record

If you take a screenshot you should be able to add the picture to your post, just click on the camera icon when creating your post.

0 Upvotes