new layout - starting a sequence issue

[kstewart]

my new contact layout has just kicked in

issue - now when i start a contact on a sequence - i can't do it straight from the quick box at the top of the record. i have to press email - which opens an email box, then select sequence, start sequence, BUT then the email box is still open. so i have to cancel out of that. whats with that? it will get annoying real quick. 

cant we keep the quick action box at the top of page?? 

[Mike_Eastwood]

@kstewart great feedback.

@jennysowyrda (from HubSpot) anyone we can pass this feedback on to?

Meanwhile, you can switch back to the old layout... knowing at some stage HubSpot will make the new view the default.

-Mike

[roisinkirby · Accepted solution]

Thanks all - I have passed this feedback on directly to the HubSpot Product team, but you can also submit your feedback directly to the team via the Beta options in-app: 

[RoseCarlow]

Hi, anyone know why my contacts and company view has changed?  It is now showingn a white backgorund with large black triangles on the bottom, text format all out of order, can work like this.

thanks

[jennysowyrda]

Hi @RoseCarlow,

If you're seeing something displaying wrong across different browsers, and through an incognito window can you please send along screenshots of what you are seeing? 

Thank you,
Jenny

[RoseCarlow]

Hi Mike, how do you switch back to the old please?

[Mike_Eastwood]

Good morning @RoseCarlow 

In the bottom left corner you'll see a floating icon named "Beta".

If you click the Icon you'll see the option to "Leave Beta".

Please also take the opportunity to Submit Feedback – it's really useful for the developers.

–Mike

[DanA]

Thanks for posting this information. It was not intuitive to figure out how to revert the contacts view. I actually like the new view a lot but it wouldn't allow me to select a bunch of individual contacts to add to a static list. The "More" menu, and the "Enroll in Sequence" link were not showing. 

I hope that issue gets addressed.

[AJS]

What if the beta button is no longer showing up?

[kstewart]

thanks Mike, I have switched back to the old view. hopefully by the time the change becomes permanent Hubspot would have sorted out these issues.. 

[Coffeequeen]

Hi guys

How do I get back to the old layout...only just trained someone up on the old view.

thanks

[RoseCarlow]

Hi, waiting to hear how to please revert back to old layout, thank you.