new layout - starting a sequence issue

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Regular Contributor

my new contact layout has just kicked in

 

issue - now when i start a contact on a sequence - i can't do it straight from the quick box at the top of the record. i have to press email - which opens an email box, then select sequence, start sequence, BUT then the email box is still open. so i have to cancel out of that. whats with that? it will get annoying real quick. 

 

cant we keep the quick action box at the top of page?? 

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Community Manager

Thanks all - I have passed this feedback on directly to the HubSpot Product team, but you can also submit your feedback directly to the team via the Beta options in-app: 

 

Screenshot 2019-02-21 at 14.29.03.png

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Regular Advisor | Silver Partner

@kstewart great feedback.

 

@jennysowyrda (from HubSpot) anyone we can pass this feedback on to?

 

Meanwhile, you can switch back to the old layout... knowing at some stage HubSpot will make the new view the default.

 

-Mike

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Regular Contributor

thanks Mike, I have switched back to the old view. hopefully by the time the change becomes permanent Hubspot would have sorted out these issues.. 

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Visitor

Hi guys

 

 

How do I get back to the old layout...only just trained someone up on the old view.

 

thanks

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Occasional Contributor

Hi, waiting to hear how to please revert back to old layout, thank you.

Occasional Contributor

Hi Mike, how do you switch back to the old please?

Regular Advisor | Silver Partner

Good morning @RoseCarlow 

 

In the bottom left corner you'll see a floating icon named "Beta".

 

If you click the Icon you'll see the option to "Leave Beta".

 

 

leave-beta.png

 

 

 

 

 

 

 

 

 

 

 

 

Please also take the opportunity to Submit Feedback – it's really useful for the developers.

 

–Mike

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AJS
Visitor

What if the beta button is no longer showing up?

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Highlighted
Community Manager

Thanks all - I have passed this feedback on directly to the HubSpot Product team, but you can also submit your feedback directly to the team via the Beta options in-app: 

 

Screenshot 2019-02-21 at 14.29.03.png

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Occasional Contributor

Hi, anyone know why my contacts and company view has changed?  It is now showingn a white backgorund with large black triangles on the bottom, text format all out of order, can work like this.

thanks

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Community Manager

Hi @RoseCarlow,

 

If you're seeing something displaying wrong across different browsers, and through an incognito window can you please send along screenshots of what you are seeing? 

 

Thank you,
Jenny


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