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waelalnajafi
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i need help to fix wpform

Hi, I have a problem synchronizing the fields between wpform and hubspot 

Capture.PNG

 

The connection used to work perfectly, but now there is a problem
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But now it doesn't sync with anything except email


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1 Respuesta 1
TomM2
Asesor destacado | Partner
Asesor destacado | Partner

i need help to fix wpform

Hey @waelalnajafi it looks like this is a third party integration sending your form data to HubSpot. The HubSpot forms integrations simply send data to the HubSpot form, HubSpot doesn't control the data sent at all it simply accepts this. 

What I would imagine is happening here is either the integration is not sending the data correctly, or it is and the sent data is incorrectly formatted. If the data being sent is in the arabic characters as your screenshot seems to show, then there may be an encoding issue here too. I would reach out to the creator of your forms integration to troubleshoot this further and ensure they can both support this and that it is correctly set up. 

Tom Mahon
HubSpot Expert | Digital Marketing Specialist | Community Champion
HubSpark

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