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iobulamma
Member

hubspot integration with odoo

SOLVE

I want to hubspot integration with odoo but i got the error hubspot 

Couldn't connect to Odoo
Make sure you've entered the correct account information and try again.
 
Error details

User error on remote account for appId="284317" reason="AUTH_FAILED" message="Invalid username or password"

 

my odoo version 16 and account informstion is also correct but error is came

 

so please any solution

 

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1 Accepted solution
RatulRahman
Solution
Contributor | Gold Partner
Contributor | Gold Partner

hubspot integration with odoo

SOLVE

hello @iobulamma, it seems that HubSpot cannot authenticate your account.

First, make sure that you're not entering the wrong information by mistake.

 

Second, check the settings on both of your apps to see if anything contradicts with each other, or maybe you're not in a plan where the sync is allowed.

Third, if you're sure you're not doing anything wrong, open a support ticket to speak with HubSpot service reps. They will be able to point you towards a solution

Profile Picture of Ratul Rahman

Ratul Rahman

RevOps & HubSpot Consultant | CEO at HubXpert


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Book a consultation with Ratul

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View solution in original post

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1 Reply 1
RatulRahman
Solution
Contributor | Gold Partner
Contributor | Gold Partner

hubspot integration with odoo

SOLVE

hello @iobulamma, it seems that HubSpot cannot authenticate your account.

First, make sure that you're not entering the wrong information by mistake.

 

Second, check the settings on both of your apps to see if anything contradicts with each other, or maybe you're not in a plan where the sync is allowed.

Third, if you're sure you're not doing anything wrong, open a support ticket to speak with HubSpot service reps. They will be able to point you towards a solution

Profile Picture of Ratul Rahman

Ratul Rahman

RevOps & HubSpot Consultant | CEO at HubXpert


Book a consultation with Ratul
Book a consultation with Ratul

Did my post help answer your query? Help the community bymarking it as a solution.

HubXpert banner
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