eMail and Link Tracking

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Occasional Contributor

I'm using the free plan and have a question

 

I only get a notification when an email is opened the first time. What happens when the email is opened more than once/multiple times? Wouldn't therer be notifications each time the email is opened or clicked?

 

But i only get an alert once. (desktop notification)

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Community Manager

Hi @hssandesh,

 

Currently, the feature is designed to just sent out one open notification.

If you would like to see this implemented in the future, I would recommend sharing this idea in our ideas forum

 

This article might be interesting as well as it explains why sometimes you can receive multiple notifications.

 

Take care!

Jess 


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