We have some companies that are linked to a contact who signed up with a personal email address for example gmail, outlook etc.
We are using Breeze to enrich these companies, however the company domain name is now being listed as gmail.com, outlook.com in the company properties, meaning the enrichment info it is giving is inaccurate. The domain name seems to override the actual company name. Does anyone know how to fix this for existing companies in our database?
HubSpot will use whatever email domain it finds when auto-creating or updating a company, so personal emails like gmail.com end up as the company domain. That messes up enrichment every time.
What I usually do: First, clean out those bad domains by bulk-editing company records, removing Gmail, Outlook, etc., from the company domain field. After that, enrichment tools like Breeze won’t try to pull data for those.
If you’ve got a lot, export companies, clear the domain field in Excel for those with personal emails, and re-import. For new signups, you could set up a workflow to blank out the domain if it matches a free provider.
Not perfect, but it stops most of the bad enrichment data.
HubSpot will use whatever email domain it finds when auto-creating or updating a company, so personal emails like gmail.com end up as the company domain. That messes up enrichment every time.
What I usually do: First, clean out those bad domains by bulk-editing company records, removing Gmail, Outlook, etc., from the company domain field. After that, enrichment tools like Breeze won’t try to pull data for those.
If you’ve got a lot, export companies, clear the domain field in Excel for those with personal emails, and re-import. For new signups, you could set up a workflow to blank out the domain if it matches a free provider.
Not perfect, but it stops most of the bad enrichment data.
