contact fields not synced between web and mobile app

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Occasional Contributor

I've set up the contact to only display info fields I need to capture for each contact.  If I log in through a web browser and add a contact, then it works. How can I get the mobile app to do the same?

5 Replies 5
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Anonymous
Not applicable

Hey @andrew2 to my knowledge the customization on the HubSpot deskptop interface are not synced to the views you see on mobile. 

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Anonymous
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@vishnu is this something you are able to confirm? Thanks!

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Occasional Contributor

@Anonymous @Anonymous thanks for your responses

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Occasional Contributor

That's unfortunate.  Seems like with all he apps around,  Hubspot would want to have more continuity between interfaces.

0 Upvotes
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New Contributor

Agree. Also since the business card scanner does not (yet?!) allow capturing more information than the standard 6 fields , this could a workaround to complete your contact data. Currently I don't see how to complete this information for contacts that have been created by sales reps based business card scanning. 

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