how can I remove or adjust the notification on chatbot "we typically response in three minutes" as we are not live chat 24hours ...we are at a starter suite.
You can do that by following these steps (Settings > Inbox > Inboxes > hover your mouse on the chat and click Edit > Availability > scroll down and you will be able to choose what to display in there)
I see my colleague already helped you out, that's great! Additionally, here's a visual guide on how to change the availability behavior of your website chat:
Click on Settings in the top right corner of your account and navigate to Tools > Inbox > Inboxes.
There, click on Edit next to your Chat channel:
Navigate to the Availability tab and adjust the availability behavior. If you select "Don't show a reply time" underShow typical reply time, your chat won't show the message "We typically reply.." anymore:
I see my colleague already helped you out, that's great! Additionally, here's a visual guide on how to change the availability behavior of your website chat:
Click on Settings in the top right corner of your account and navigate to Tools > Inbox > Inboxes.
There, click on Edit next to your Chat channel:
Navigate to the Availability tab and adjust the availability behavior. If you select "Don't show a reply time" underShow typical reply time, your chat won't show the message "We typically reply.." anymore:
You can do that by following these steps (Settings > Inbox > Inboxes > hover your mouse on the chat and click Edit > Availability > scroll down and you will be able to choose what to display in there)