CRM

I’m looking to set up WhatsApp Business API for a project and I’m seeing so many providers out there — BOL7 , Twilio, Gupshup, WATI, AiSensy, Infobip, etc. For those of you who’ve actually used these platforms, which one felt the most reliable in ...

We received the following notification: You have used 100% of your contact record limit. Your CRM database is growing! You are using 1122 of the 1000 records allocated to your account. However, when I look at my contact list, I only have 817 records...

hello, One of our user tried to put the remarks on the column. but cannot edit. and cannot add notes

We’re looking to implement imporvements to our HubSpot. Right now, our phone team creates contacts and fills out online application forms for customers directly in HubSpot. Those forms trigger the creation of a child object with all the necessary da...

Hello, We recently established an integration between Airtable and tickets. Essentially, when a ticket is created in Airtable it is then created in Hubspot and any updates then sync back and forth. My question is what is generally the time for syncs...

Hi, one of our customers wants to purchase the Brands add-on, which is a great opportunity to separate different business units. I know that I can assign contacts to different brands by using a checkbox property for brands. However, I couldn’t f...

Can an email ID be the primary key for merging contacts? Looks like only the first name is taken and the system says whether a contact is a duplicate or not.

Recently, the section "About this contact" is shown twice. The top version has limited information and the version below it is how I normally see it. What happened and how do I remove the additional section?

Hi HubSpot Community, I’m having an issue with my HubSpot Free account. I recently uploaded around 700 contacts, which turned out to be incorrect, so I deleted them to fix the issue and uploaded the correct contacts again. Now HubSpot shows that...

Hi, I'm looking to build a report or list of Deals without an attachment so that I can assess Deals past a certain stage that require an attachment. Is there an easy way to put this together? thanks, James

this is client side message "Main focus is getting the KB Lookup Chatbot fully implemented and routing correctly, then cleanup + QA." how can do it I am beginner

Hello, We are installing our a ticket pipeline. Right now how this works is we have an integration set up with Airtable that once a user populates a form the ticket is then created in Hubspot. The issue we are having is any communication is done v...