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  • Jef39 on December 07, 2021
    0 upvotes
    0 Replies
    I have made a Custom report which works fine except for the fact that the Product ID value reported is being rounded. How can I stop it being rounded? EG Product ID In report 177806292 178000000 174801493 175000000 172806293 1...
    Reply
  • TClauer on December 07, 2021
    0 upvotes
    1 Replies
    Hello, when an Inbox is connected to HubSpot, contacts can automatically be generated when unknown e-mail adresses are contacted (as described here ) . I would like to create workflows that are triggered when this happens, but so far i ha...
    Reply
    Hall of Famer
    December 07, 2021 07:06
    Hi @TClauer , These should be contacts with Original drill-down 1 "SALES" or "Extension", you can find an explanation of this property here:...
  • rjbudding on December 07, 2021
    0 upvotes
    1 Replies
    Hi all, How do you look at this: In Enterprise you can partition assets and objects/properties so teams can not view/edit each others assets. For properties, this works a bit different: one can only partition a property so that it is not edit...
    Reply
    Hall of Famer
    December 07, 2021 06:52
    Hi @rjbudding , I think that's correct. As per the documentation, partioning properties works as follows: " Super admins can restric...
  • CMoos on December 07, 2021
    0 upvotes
    1 Replies
    Hi all, my name ist Tina. It would be great if there is a button for "take in sequence" in the task list area to process standardized tasks faster. Or has anyone found another solution to this? Thanks!
    Reply
    Recognized Expert | Platinum Partner
    December 07, 2021 05:52
    Hi @CMoos , This is similar to task queues . If the functionality you're looking for is different, please move this idea to the HubSpot idea...
  • MWee8 on December 06, 2021
    0 upvotes
    1 Replies
    Hi all, Is there a function that allows us to configure the pipeline property to automatically be updated (e.g. 'Appointment Set' to 'Appointment Completed') after the date and time of the meeting set for the Contact/Company has passed?
    Reply
    Hall of Famer
    December 07, 2021 00:03
    Hi @MWee8 , Yes, this can be achieved with workflows in HubSpot. You would leverage the Date of last meeting booked property on the contact ...
  • vrani on December 06, 2021
    0 upvotes
    1 Replies
    I urgently need to import a list but the following error screen appears with the message:
    Reply
    Hall of Famer
    December 06, 2021 22:51
    Hi @vrani , This sometimes happens and usually due to the browser configuration. I'd recommend deleting cookies and cache and – if that doesn'...
  • Venturing on December 06, 2021
    0 upvotes
    2 Replies
    Since I installed Hubspot email integration, whenever I press a key on the keyboard, the screen blinks ( white/black). This is on Chrome and Msft Edge. Any suggestions to fix this?
    Reply
    Hall of Famer
    December 06, 2021 22:00
    Hi @Venturing , This is definitely unusual. Did you install one of the HubSpot Sales extensions or simply connect your email address ? In t...
  • SZinken on December 06, 2021
    0 upvotes
    3 Replies
    Hello! I'm in charge of our CS team and am trying to use Hubspot as much as we can, streamlined with the sales team. Our sales team uses the deal pipeline and has products set up. I can see the products on the deal record, but once the prospect co...
    Reply
    Top Contributor
    December 07, 2021 07:16
    Hi @SZinken , We have a couple of video's we have shared detailing how we track renewals inside of HubSpot. Hopefully this helps you. ...
  • sanderdiangelis on December 06, 2021
    0 upvotes
    1 Replies
    Hi, I'm having an issue where emails to contacts are not showing on their associated company record. Does anyone know why this might be happening? Example from the photos below: George works at company XYZ. George's contact record is associ...
    Reply
    Contributor | Platinum Partner
    December 06, 2021 13:03
    Hi @sanderdiangelis Usually this happens if contact was associated with another company earlier. Then activites in the past will remain associ...
  • HNunez on December 06, 2021
    0 upvotes
    2 Replies
    Hello!! I was wondering how can I get rid of: { "statusCode": 429, "body": { "status": "error", "message": "You have reached your secondly limit.", "correlationId": "64da55ac-1f75-4e49-ad0d-02b4202aaf58", "category": "RATE_...
    Reply
    Participant
    December 07, 2021 09:42
    Thank You!!! @PamCotton
  • IGruenbaum on December 06, 2021
    0 upvotes
    2 Replies
    In my company we have deals that in case cancelled close to the due date, the client will have to pay cancellation fee that adds up to the revenue eventally and therefore I would like to see the total revenue in the reports. Based on your experienc...
    Reply
    Top Contributor
    December 07, 2021 07:04
    Hi @IGruenbaum , It's a really interesting question, I can see why you would still want to report on this given that it does still contribute...
  • JBurch on December 06, 2021
    0 upvotes
    1 Replies
    Hi - what about where I have a customer (School) that effectively has multiple "parents" that it is part of - for example a local authority AND a Multi Academy Trust...there may be more - is this a done through the parent feature or some other group...
    Reply
    Community Manager
    December 07, 2021 03:53
    Hi @JBurch Thank you for reaching out. I want to tag some of our experts on this - @Josh @Adeline_ @LouiseGlover how would you d...
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