CRM

I'm at my wit's end with how bad the email tracking for Hubspot CRM is - not that it is unreliable, but that it seems there is no way to simply sync my inbox and have things sync with the contact or deal they were sent to. For reference, we wer...

Hello, dear community, We're using Microsoft Outlook and integrated with Hubspot. However, our sales team always forgets to click the button on the extension to log the email. Is there any other automated way to log all the mails that they send ...

Hi, Some of our users have synced their account with Outlook and they log important emails on companies/deals. The challenge comes where on such an email there are 7-10 names copied - very often most of them do not exist in HubSpot. HubSpot cr...

I've been using the Outlook Connector to send emails no problems for a number of years. However, in the last month, every single email I send is being tracked as opened at the same time I sent it. I'd love to think all the recipients are openin...

Hi, I want to set up sequencing to automate follow-up pings to sales qualified leads that have not responded. In this case, an initial quotation e-mail has been sent and this is stored in the CRM system on the contact (using the BCC address). The e...

I want to associate an old email to the contactpersons and companies included in that email, but it gets associated to the wrong company. On this email one contactperson is from the prospect and two are from a partner of ours. When I use the forwar...

I have the Office 365 Sales Tool installed. I have found how I can track/log emails to a recipient in a deal. This is no problem when the contactperson is connected to the deal. But what If I want to add an email to my collegue about a deal to the...

I have a custom object built out with Contacts associated to each "object." There are no personalized tokens for customized objects when I try to email the associated contact in a 1-1 email. I know this option is available in automated marketing ema...

Unfortunately "If a non-contact sends you a new email that is not part of an existing thread, this email will not log to HubSpot and a new contact record will not be created. When you reply to this email and select the Log checkbox or include the BC...

Morning guys, I’m hoping someone may be able to help me please. We want to start tracking the ‘type’ of emails coming in and out of the business. We use Outlook 365, and it seems we can ‘categorise’ emails from within Outlook, but I was wondering if...

Hi community I have another question. In our account we have 3 sales managers who send emails to customers and receive responses. Where can we see the overall statistics of how many responses we received, how many responses were positive and how man...

Since I installed Hubspot email integration, whenever I press a key on the keyboard, the screen blinks ( white/black). This is on Chrome and Msft Edge. Any suggestions to fix this?