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  • Solved
    SDavis6 on October 07, 2021
    2 Replies
    Can I link deal properties to a company? For example I have a deal property called products but when I look up the company profile the products associated with their deals do not show up.
    Top Contributor | Diamond Partner
    October 08, 2021 00:55
    Hi @SDavis6 , HubSpot properties doens't work like this. Contact properties will show up for contact based lists/workflows and other features and s...
  • Solved
    Choward525 on September 28, 2021
    2 Replies
    Is there a way to ensure a company is not duplicated without a company domain name? We work with many companies (approximately 20-25% of our database) that don't have an associated domain name. I really don't want to lose out on nearly a quarter...
    Most Valuable Member
    September 28, 2021 21:44
    Hi @Choward525 , Companies are deduplicated by domain name and company ID (see here) . If these are missing from your import file, HubSpo...
  • Solved
    EUcalls on September 23, 2021
    2 Replies
    Hello everyone, I have a question about the companies and how the discussion that we have with its contact can appear into the company (to the activity - email section). We are using the HubSpot Sales integration with our outlook accounts, and rig...
    Guide | Elite Partner
    September 26, 2021 23:47
    Hi @EUcalls Are you logging your emails on the contact record from your inbox? If so you can choose which records you are logging an email t...
  • Solved
    SNerz on September 20, 2021
    2 Replies
    Hello, I was wondering if Hubspot offeres anything similar to Pipedrive's contacts timeline. Not where you can just filter by last activity, but where you can look at contacts or companies and set a frequency of how often you need to be in conta...
    September 27, 2021 07:59
    Thank you Nicole.
  • GeorgieL on September 17, 2021
    1 Replies
    Hello, I have been asked to lock the parent company of key accounts so only a select group of people can edit them. Is there any way to do this? I looked team permissions but we don't want teams to only be able to edit their companies as we do a l...
    Community Manager
    September 19, 2021 21:50
    Hi @GeorgieL , thank you for your post. I believe this isn't possible with the current features because "parent company" doesn't have a separ...
  • Solved
    JChew on September 13, 2021
    4 Replies
    We have leads that are solopreneurs - they don't have a website or a company - but they do contract work with one or more customers in HS. How do we create a contact and corresponding company record for these?
    September 14, 2021 12:39
    No, I don’t think you needed extra access. As ticket access is HubSpot has given in their free plan as well and we do not need any automation just nee...
  • MSanchez2 on September 11, 2021
    1 Replies
    Hi everyone. Need is required for solving the next issue. I´ve realized that I can´t see the industry of the contacts despite of this property has values for the each contact I have created in Hubspot. At the same time, when I export a CSV file...
    Community Manager
    September 12, 2021 20:46
    Hi @MSanchez2 , thank you for your post. It looke like you're looking at 2 different objects- Contact and Company. Your first screenshot i...
  • VSowden on September 01, 2021
    2 Replies
    Hello, I have been trying to import my contacts and companies into Hubspot and I keep encountering errors regarding dates; however, it is not a blanket error for every date I have inputted, just a select few, and I cannot understand why. Below is a ...
    Recognized Expert | Platinum Partner
    September 02, 2021 23:45
    Hello @VSowden , According to the HubSpot knowledge Base , this mistake is by all accounts caused because the import record contains date...
  • thomasvbe on August 31, 2021
    4 Replies
    Hi! I'm looking into a certain part of the HubSpot and Salesforce integration. In Salesforce we have multiple contacts connected to accounts. The relationship is given a name like 'primary', 'normal', or 'technical' contact. Now I want this asso...
    August 31, 2021 11:27
    But 1 contact/email can be linked to different companies. So then you can’t create one field setting the type of contact? Because for company A my@ema...
  • Solved
    OTommy on August 31, 2021
    1 Replies
    Hi there, Am quite new to using hubspot, and I was wondering if it's possible to use hubspot to auto populate an industry field for our accounts?
    Guide | Diamond Partner
    August 31, 2021 05:54
    @OTommy There is a thing called HubSpot Company Insights. Below is more information on it. It does say that Industry is one of the items...
  • Solved
    iamathlete on August 13, 2021
    1 Replies
    I could really use some workflow insight on this issue on how to keep properties in sync. We have two properties that appear on both Contact and Company records: Membership Type, Membership Expiration When a property is updated ...
    Top Contributor | Diamond Partner
    August 14, 2021 09:01
    @iamathlete This might be a good use case for a custom "Membership" object. Your current approach won't scale if you have more than one contact per...
  • Solved
    kstevens on August 05, 2021
    4 Replies
    Hello, I imported an Excel file of 1,415 companies. I received the notification that my import was complete and it showed that 1,455 companies were created. I confirmed and HubSpot created several duplicate companies from my original file. Why were ...
    Member | Platinum Partner
    August 05, 2021 12:03
    From the "Past Imports" section. My Excel file only had 1,415 rows with a company. 1,455 were created.
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