CRM

Hi, We are a conversational AI company and help our clients in automating their customer chats with them. We provide a Chat interface for user facing chat to power rich experience and our Chatbot is first line of help. If chatbot can't answer t...

How can we have a bot that search a value that the client capture in a contact record ,? we need to get a propertie associated to a contact record by searching the value that the user capture into the bot.

Hello, I need to create a chatbot to chat with our website visitors. At some point(s) in the conversation I'll need to authenticate the users against HubSpot CRM, how can I do that?

Hello, Context: We set up a chatbot to help guide users through our website. The chatbot will send users to pages on our website according to their needs. On mobile, when the user clicks on a link sent by the chatbot (opening in a new tab), ...

It seems that there is no automation the process of switching between a life chat and bot. I t would be great if this feature will be available so we can configure and automate and set the timings for each communication (online and offline) simultan...

Hello, There is some issue while sending media files in chat. I tried with some images. Im getting ' This message has no content ' if i send some file from slack. If i send some image from chat i dont get that image in my slack messages.

I just put the chatbox on my moodle website, when any user tries to chat with me, it seems another person chats me, I mean the name appears to me is not the sender but another user, it happens with all chats.

Is it possible to block a contact from chatting via webchat? We have someone that is being a pest and won't stop harrasing.

I gave up on HubSpot's live chat feature because they don't see the importance of playing a notification "ring" until someone answers the chat request. I found a great free chat program that can send transcripts to a central email address. The ...

I know this has been discussed, I've read almost all the posts! But there seems to be ZERO resolutions. I just ran a test on my website with and without the Hubspot code installed. We only use the live chat. WITHOUT Hubspot installed: ...

Setting up HubSpot chat on our website and also the following form was created (without us noticing it or even creating this form): New submission on Collected Forms ".fullflow-thin, .m-auto, .text-center, .pt-2" The source of this form su...

Hi, I would like to know how can I trigger the chat message popup at the end of the page instead of trigger by seconds. I have tried the percentage of page scrolled but this did not work properly as it opened the chat on page load