CRM

I'm trying to set up a chatbot, and one of the actions—Knowledge Base Lookup—is causing issues. When a user enters their question in the chat, HubSpot starts searching the Knowledge Base but gets stuck. It doesn't return any results or a message say...

The subject says it all. I have created a 'CV attached' property whose format is 'file'. I am requesting it through a chatflow but when I see the contact information an error appears. In the LiveChat section I can see the attachment. So the file...

I'm trying to build a chatflow, where I send a link to a visitor that allows them to access a private store where they can shop for items specifc to their company. It starts with an initial message and 3 quick replies. Of the 3 quick replies...

I recently got the chat client all set up and working on my web site, or so I thought. One of my employees was testing it and he could not see the chat icon that should appear at the lower right corner of the window. We quickly traced it to the fact...

Hi, First time I've tried to setup chat. I've gone throught the knowledgebase article and still cant find a problem. https://www.campusclothing.co.uk/ I've set the target to allow all pages so not URL dependant. I've put it at the botttom o...

Hi, I have a problem when trying to implement the chatbot, it doesnt display. I've added the tracking code, checked the allowed urls and made sure that the schedualed time to appear is set to all day. (also followed this page https://knowledge.hubs...

Hi there, I am reaching out to see if anyone has any tips for the below? I found in the last 2 weeks that I did not have any form fills generating into customer details within my contacts list. Then on the 14th of August around 10 customers came i...

Hi everyone, I'm looking for guidance on how to efficiently manage leads generated through chatbot interactions in HubSpot. Specifically, I need to create a Lead object for each contact that completes a chatbot conversation. My goal is to be able to...

Hi all , I am new on Hubspot and I would like to know similar to what we have for messenger(chat directly) , do we have the same options for Instagram and LinkedIn and if not what are the alternatives . The goal is whenever a prospect reaches o...

A number of customers have complained about an issue when responding to emails we have sent from HubSpot. CRM emails are sent with this header: from: Jesse Byron-Russell from Cutting Edge CNC < info=cuttingedgecnc.co.uk@b...

Hi, I've gone through all the trouble shooting steps and for some reason, I cant get the live chat to appear on my site. Ive installed other live chats on my site before (which I have removed) and had no issues. Does anyone have any recommenda...

Hi Guys, Having issues with Chat flows not showing on my website: www.foursix.social I've followed all of the steps to setup a chat flow. - Created flow - Installed tracking code - Chatflow target is: www.foursix.social - No exclu...