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assigning tickets to multiple companies

Résolue

How does one add multiple companies to a ticket?

 

 

0 Votes
2 Solutions acceptées
MFrankJohnson
Solution
Leader d'opinion

assigning tickets to multiple companies

Résolue

According to the HubSpot ERD, there's a one-to-many relationship between Companies and Tickets. This means, any single Ticket can only be associated with a single Company.

- see image

 

HubSpot ERD - Highlighting Companies and TicketsHubSpot ERD - Highlighting Companies and Tickets

 

ERD Symbol Legend - see image

 

ERD Symbol LegendERD Symbol Legend

 

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com

Voir la solution dans l'envoi d'origine

LauraP
Solution
HubSpot Employee
HubSpot Employee

assigning tickets to multiple companies

Résolue

As @MFrankJohnson so kindly added the ERD Diagramm, I will add, that a many:many relationship is now possible. The ERD Diagramm updated last March 2022Screenshot 2022-06-14 at 12.51.23.png

 

Voir la solution dans l'envoi d'origine

3 Réponses
LauraP
Solution
HubSpot Employee
HubSpot Employee

assigning tickets to multiple companies

Résolue

As @MFrankJohnson so kindly added the ERD Diagramm, I will add, that a many:many relationship is now possible. The ERD Diagramm updated last March 2022Screenshot 2022-06-14 at 12.51.23.png

 

kvlschaefer
Gestionnaire de communauté
Gestionnaire de communauté

assigning tickets to multiple companies

Résolue

Thanks for sharing this update with us, @LauraP!


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MFrankJohnson
Solution
Leader d'opinion

assigning tickets to multiple companies

Résolue

According to the HubSpot ERD, there's a one-to-many relationship between Companies and Tickets. This means, any single Ticket can only be associated with a single Company.

- see image

 

HubSpot ERD - Highlighting Companies and TicketsHubSpot ERD - Highlighting Companies and Tickets

 

ERD Symbol Legend - see image

 

ERD Symbol LegendERD Symbol Legend

 

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


www.mfrankjohnson.com