a strange & unknown property appeared

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Occasional Contributor

IMAGE REMOVED 

This image was removed to protect data privacy. 

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Occasional Contributor

it is now gone. the company must have paid attention to the issue. 

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Occasional Contributor

where dit it come from? i didn't create it. 

Occasional Contributor

i removed the column but it keeps popping up.

Occasional Contributor

what is "relatesto" property?

Regular Contributor

Does anyone else have access to Hubspot?

Properties are account based rather than user based, so if someone else meant to create a property for their use but set it as a system default (rather than user default) it'll come up for everyone. 

 

As a side point can I suggest editing your original post to blur the phone numbers of your contacts? The security fanatic in me is wincing. 

Occasional Contributor

no. i'm the only one. i didn't create my own properties yet. the strange thing is that i went through all the properties and didn't see this property. however, it keeps showing up on contact screen regardless how many times i removed the column. it may be a system glitch.

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Occasional Contributor

yes. you may edit the photo to hide the phone numbers.

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Regular Contributor

I don't seem to have that option in my version of Sales so I'd probably suggest emailing the Hubspot guys directly using the help option down the bottom right when you're logged into your account

 

I can't edit your photo since it's on your post - you'll need to adjust it yourself - I just wanted to make you aware since currently it's publicly viewable to anyone who views the page (not just logged in Hubspot users)

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Solution
Occasional Contributor

it is now gone. the company must have paid attention to the issue. 

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New Contributor

I have this problem also and I'm the only user on my account so nobody else created that property for me.

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Community Manager

Hi @emilioramirezz,

 

Is this property still showing up in your portal? If so, can you please provide the name of the property? 

 

Are there any contacts who have this property filled in? 

 

Thank you,

Jenny


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