CRM

Roni
Participant

Zoom integration revising records

We recently integrated Zoom into Hubspot. Our CRM consists of both agents (organization owners,) and associates. It seems when an associate clicks the Zoom webinar link intended for their organization's owner Zoom's data synch updates the contact record's last name based on the link. 

 

Is there a way to not synch these data? or have more control over what data is synched?  

Roni_0-1695219786495.png

 

1 Reply 1
Jnix284
Hall of Famer

Zoom integration revising records

Hi @Roni can you clarify what you mean by "updates the contact record's last name based on the link"?

 

whose record is being modified, the associates? or the organization owners?

 

and can you share more about where they are clicking the link from?

 


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes