We recently integrated Zoom into Hubspot. Our CRM consists of both agents (organization owners,) and associates. It seems when an associate clicks the Zoom webinar link intended for their organization's owner Zoom's data synch updates the contact record's last name based on the link.
Is there a way to not synch these data? or have more control over what data is synched?
Hi @Roni can you clarify what you mean by "updates the contact record's last name based on the link"?
whose record is being modified, the associates? or the organization owners?
and can you share more about where they are clicking the link from?
replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot
