Zapier Integration Error 403

[alice]

I am trying to integrate zapier and hubspot but every time I try and add or reconnect my hubspot account to zapier, this error appears:

DataPostError: Problem creating auth. (authorization failed: api.hubapi.com returned (403) Forbidden and said "This access_token (6595a3b4-9c1e-44b9-89b7-488b8a27acaa) does not have proper permissions! (requires any of [content-access])")

What is going on? I have looked through all of my settings on hubspot and cannot figure out why it refuses to connect. Please help

[alice]

I solved my own problem haha! I was trying to link zapier to a regular hubspot account. But I discovered that there is also an option to link zapier directly to a hubspot CRM account. As soon as I did this, it worked. I'm not sure if this will help any of you guys but maybe. Good luck!

[timechimp]

@alice wrote:

I solved my own problem haha! I was trying to link zapier to a regular hubspot account. But I discovered that there is also an option to link zapier directly to a hubspot CRM account. As soon as I did this, it worked. I'm not sure if this will help any of you guys but maybe. Good luck!

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Hi Alice, where and how did you link zapier directly to hubspot CRM? The only thing I can do is use the Hubspot number right in your screen and then click approve.

[alice]

1. First thing would be to make sure you have disconnected any other attempted hubspot accounts just to make sure it doesn't get confused or you try and make use of the broken account accidentally.
2. After that, I just went into 'Make a Zap'

3. When it tells you to choose an app and you want to add in Hubspot, search Hubspot or Hubspot CRM in the search bar and this should come up in the drop down list:

3. Make sure you select 'Hubspot CRM' and then connect it as usual, following the prompts.

Then just continue on to make the rest of your zap. 

I hope this works for you!

[timechimp · Accepted solution]

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@alice wrote:

1. First thing would be to make sure you have disconnected any other attempted hubspot accounts just to make sure it doesn't get confused or you try and make use of the broken account accidentally.
2. After that, I just went into 'Make a Zap'

3. When it tells you to choose an app and you want to add in Hubspot, search Hubspot or Hubspot CRM in the search bar and this should come up in the drop down list:

3. Make sure you select 'Hubspot CRM' and then connect it as usual, following the prompts.

Then just continue on to make the rest of your zap. 

I hope this works for you!

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Works! Thanks!

[BryceMc]

I don't know why this is listed as an accepted solution. It doesn't solve the problem. 

[crplummer]

Reached out to Zapier help and they had me do this:

1. Go to this link: https://zapier.com/app/settings/authorizations Disconnect completely from Hubspot by clicking "disconnect."
2. Open an incognito or private window and login to zapier.com
3. Within your Zap, reconnect to Hubspot and enter the correct credentials.
4. Try testing your Zap again, and see if that works.

[cirigoyen]

Nothing, same problem:

We had trouble sending your test through. Please try again. Error: 
api.hubapi.com returned (403) Forbidden and said "This oauth-token (CM6y2IDALBICASMYw-eTAiCx4uACKPDEATIZABP41qbYBU9cgxd4_9cozK5BUMJy9X7MVzoJAAoiQQDwDAACQhkAE_jWpkkq4hIpqGSlIgzbuRz0YRZT9uT_) does not have proper permissions! (requires all of [content-access])"

[tmo]

Just tried this and received the same error message.

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@crplummer wrote:

Reached out to Zapier help and they had me do this:

1. Go to this link: https://zapier.com/app/settings/authorizations Disconnect completely from Hubspot by clicking "disconnect."
2. Open an incognito or private window and login to zapier.com
3. Within your Zap, reconnect to Hubspot and enter the correct credentials.
4. Try testing your Zap again, and see if that works.

---

[timechimp]

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@tmo wrote:

Just tried this and received the same error message.

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@crplummer wrote:

Reached out to Zapier help and they had me do this:

1. Go to this link: https://zapier.com/app/settings/authorizations Disconnect completely from Hubspot by clicking "disconnect."
2. Open an incognito or private window and login to zapier.com
3. Within your Zap, reconnect to Hubspot and enter the correct credentials.
4. Try testing your Zap again, and see if that works.

---

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Didn't work for me either...

[HerveKabla]

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@timechimp wrote:

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@tmo wrote:

Just tried this and received the same error message.

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@crplummer wrote:

Reached out to Zapier help and they had me do this:

1. Go to this link: https://zapier.com/app/settings/authorizations Disconnect completely from Hubspot by clicking "disconnect."
2. Open an incognito or private window and login to zapier.com
3. Within your Zap, reconnect to Hubspot and enter the correct credentials.
4. Try testing your Zap again, and see if that works.

---

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Didn't work for me either...

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I have the same problem too, tried disconnecting and reconnecting several times, always the same issue:

There was a problem activating your Zap.

• api.hubapi.com returned (403) Forbidden and said "This access_token (e4805f94-d837-4fd0-b8bf-f4775ff89a19) does not have proper permissions! (requires any of [content-access])"
• You should try reconnecting your HubSpot account!

[Marco]

I have exactly the same issue.. PLEASE HELP

[datakitchen]

I'm having the same problem too

[crplummer]

Also having this problem. My Zap was previously working fine then all of a sudden late last week it start giving me the error. I keep trying to reconnect and receive the same error message. My account permissions haven't changed.

[tmo]

I'm also having the same issue.

[timechimp]

We have the same problem here... somebody can help?