CRM

CAdams21
Participant

Workflow to populate Contact dat property with Meeting date

SOLVE

We would like to add a date property to Contacts and populate it with the date of the initial meeting with Sales (Call & Meeting Type = Initial Sales Meeting).  We've tried creating a workflow triggered by a meeting being booked but got an error saying there were no trigger properties available.  Can anyone suggest how we might do this without using coding.

 

Screenshot attached.

 

Thanks

ClareScreenshot 2024-11-26 150723.jpg

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Workflow to populate Contact dat property with Meeting date

SOLVE

Hi @CAdams21,

 

If you want to reference event properties, you would have to click "Edit available data" below – and include activities as a data source.

 

There you could select the activity date of the last activity updated. The risk here is that this could be something else than the meeting – this ambiguity can currently not be ruled out.

 

Alternatively, simply enroll records based on 'When filter criteria is met', then filter on associated activities where the meeting type corresponds to your desired meeting type and where activity date is more than 0 days ago. The date won't populate until the meeting date has moved a few seconds into the past.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Workflow to populate Contact dat property with Meeting date

SOLVE

Hi @CAdams21,

 

If you want to reference event properties, you would have to click "Edit available data" below – and include activities as a data source.

 

There you could select the activity date of the last activity updated. The risk here is that this could be something else than the meeting – this ambiguity can currently not be ruled out.

 

Alternatively, simply enroll records based on 'When filter criteria is met', then filter on associated activities where the meeting type corresponds to your desired meeting type and where activity date is more than 0 days ago. The date won't populate until the meeting date has moved a few seconds into the past.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

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CAdams21
Participant

Workflow to populate Contact dat property with Meeting date

SOLVE

Just a quick update to say I now have this working as required 😊

 

Thank you!

0 Upvotes
CAdams21
Participant

Workflow to populate Contact dat property with Meeting date

SOLVE

Thank you Karsten. 

 

This is certainly a useful feature that I was not aware of and we could use it to identify the first meeting that was held with the contact, but it will not necessarily be the specific meeting type I'm looking for.  I will keep trying - now I know about this extra feature perhaps I can do it another way.

 

Thanks
Clare

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