CRM

PBarik
Participant

Workflow revert

SOLVE

I created a workflow that updated all the Ticket Name into the following format "Ticket #TicketID-TicketCategory". This also updated all the older ticket names as well. Is there any way to update the tickets back to their ticket names as added by customers?

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Workflow revert

SOLVE

Hi @PBarik,

 

Yes, it is, but it's not fun. You can find a step-by-step instruction here: https://community.hubspot.com/t5/Tips-Tricks-Best-Practices/Reverting-Bulk-Property-Changes-by-Impor...

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Workflow revert

SOLVE

Hi @PBarik,

 

Yes, it is, but it's not fun. You can find a step-by-step instruction here: https://community.hubspot.com/t5/Tips-Tricks-Best-Practices/Reverting-Bulk-Property-Changes-by-Impor...

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.