CRM

SKerrigan5
Participant

Workflow enrollment every time a note is added to a company

SOLVE

I am trying to send a slack notification to the company owner each time a note has been added to the company that contains "note created by", but notes cannot be used as a re-enrollment trigger...

 

Can anyone tell me if this solution would work?

1. Workflow 1:

Create a workflow where a property value updates when a note (with the body containing "note created by" to specify a subsection of our notes) has been created less than a day ago

2. Workflow 2:

Clear the property value if it has been created more than one day ago

3. Workflow 3:

If the value of that property is known, send the slack notification to the company owner

SKerrigan5_0-1726053161273.png

SKerrigan5_1-1726053266582.png

 

 

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Workflow enrollment every time a note is added to a company

SOLVE

@SKerrigan5 you would create this company list in the lists tool first, not the workflow - once you have the company list, you would use it as a reenrollment trigger in your workflow. Does that make sense?

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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4 Replies 4
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Workflow enrollment every time a note is added to a company

SOLVE

Hi @SKerrigan5,

 

The best way to solve for activity reenrollment ist an additional active list that filters for activities of the type note, with create date less than one day ago. Companies will leave this list after one day and re-enter when there's a new note. You can leverage this and use list membership for reenrollment.

 

The downside is that companies can enroll max one time per 24 hours. As far as I know, this is currently the best, albeit limited option.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
SKerrigan5
Participant

Workflow enrollment every time a note is added to a company

SOLVE

Thanks @karstenkoehler , I only see an option for a static list - is this the same thing or am I looking in the wrong place?

SKerrigan5_0-1726061289525.png

 

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Workflow enrollment every time a note is added to a company

SOLVE

@SKerrigan5 you would create this company list in the lists tool first, not the workflow - once you have the company list, you would use it as a reenrollment trigger in your workflow. Does that make sense?

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
SKerrigan5
Participant

Workflow enrollment every time a note is added to a company

SOLVE

Yes that worked thank you!

0 Upvotes