Will you need contact and account management features?

[Suheb]

Do you want your CRM to store and organize all your customer information in one place?

[karstenkoehler · Accepted solution]

Hi @Suheb,

Yes, this is the core functionality of a CRM tool = Customer Relationship Management. By definition, a CRM must offer functionalities to store and organize customer information.

Best regards!

[himanshurauthan · Accepted solution]

Hey @Suheb  

Yes. Ideally anybody who opts for a CRM platform wants a unified platform where all their customer's data can be stored and organized. 

Is there some other question you want to ask regarding it? If so, can you please elaborate a little? 

Best Regards, 

Himanshu Rauthan

[karstenkoehler · Accepted solution]

Hi @Suheb,

Yes, this is the core functionality of a CRM tool = Customer Relationship Management. By definition, a CRM must offer functionalities to store and organize customer information.

Best regards!