CRM

spnc
Contributor

Where to find Company > Emails in Companies?

SOLVE

Screenshot 2024-02-22 at 14.33.24.png

 

I can't seem to find the place where I could see where this Company > Emails association is stored on HubSpot (in the Companies section).

 

Please someone help me.

 

Thanks.

0 Upvotes
2 Accepted solutions
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Where to find Company > Emails in Companies?

SOLVE

Hi @spnc,

 

This refers to the emails logged to the company record. You would see those on the company timeline: https://knowledge.hubspot.com/records/filter-activities-on-a-record-timeline

 

The usefulness of the column is very limited, as it'll return the IDs of the emails but not the email content itself. It really just tells you, at least from looking at it, that there are emails logged to the company and how many.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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View solution in original post

karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Where to find Company > Emails in Companies?

SOLVE

@spnc the timeline is available on all plans. Are you not seeing it, have you followed the instructions in the article?

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

4 Replies 4
spnc
Contributor

Where to find Company > Emails in Companies?

SOLVE

Ok thanks @SKars 

 

I think I'm not seeing the 'Timeline' because I'm on a Free plan right?

 

Screenshot 2024-02-22 at 15.19.24.png

Screenshot 2024-02-22 at 15.19.40.png

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Where to find Company > Emails in Companies?

SOLVE

@spnc the timeline is available on all plans. Are you not seeing it, have you followed the instructions in the article?

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

spnc
Contributor

Where to find Company > Emails in Companies?

SOLVE

Ah yes my bad, I got it now in the corresponding entry Overview and Activities tabs!

 

I guess the cell is only empty because I have no activity so far, and would start to fill once I have emails flowing in.

 

Cheers!

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Where to find Company > Emails in Companies?

SOLVE

Hi @spnc,

 

This refers to the emails logged to the company record. You would see those on the company timeline: https://knowledge.hubspot.com/records/filter-activities-on-a-record-timeline

 

The usefulness of the column is very limited, as it'll return the IDs of the emails but not the email content itself. It really just tells you, at least from looking at it, that there are emails logged to the company and how many.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.