CRM

Lsmith67
Member

When cursor is over a custom property incorrect info is displayed

SOLVE

Hi, I have set up a custom property within the free CRM version which is to capture a companies area of interest.  However, when I am in the contact page and place my cursor over the "areas of interest" title on the left view pane, I see the financial details of another company!!  Can anyone help me resolve this?

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1 Accepted solution
edjusten
Solution
HubSpot Employee
HubSpot Employee

When cursor is over a custom property incorrect info is displayed

SOLVE

Hi @Lsmith67  This is most likely due to a browser caching error. As a first troubleshooting step, lets start by taking the usual browser maintenance steps (clear cache, deleted cookies, close extraneous tabs and windows, reboot browser and computer if necessary). Chrome is the recomended browser for HubSpot.

 

Ed 


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0 Upvotes
edjusten
Solution
HubSpot Employee
HubSpot Employee

When cursor is over a custom property incorrect info is displayed

SOLVE

Hi @Lsmith67  This is most likely due to a browser caching error. As a first troubleshooting step, lets start by taking the usual browser maintenance steps (clear cache, deleted cookies, close extraneous tabs and windows, reboot browser and computer if necessary). Chrome is the recomended browser for HubSpot.

 

Ed 


Did my post help answer your query? Help the Community by marking it as a solution
0 Upvotes